Divine Okeke
St. Catharines,ON
Summary
Highly motivated and customer-oriented with experience in communication, customer service and sales. Seeking a challenging position where my skills can be utilized to provide exceptional services and contribute to the organization's success. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Caregiver
Northwood Homecare
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
CASHIER SERVICE ASSISTANT AND CREW MEMBER
MCDONALDS
06.2022 - 12.2022
- Monitored the cashier system and aided other members of the team
- Operated in the cash register for cash, purchases, and store reward program cards
- Prepared food and drinks for customers with care and efficiency.
OUTBOUND SALES
IOSOLUTIONS
05.2022 - 08.2022
- Verification of sales pertaining to a customer
- Maintains and updates customer information as necessary
- Calling customers and informing them on product improvement and upgrades.
Education
UNDERGRADUATE - Bachelor of arts (Honours) Business communications
BROCK UNIVERSITY
01.2024
OSSD -
GREAT LAKES COLLEGE OF TORONTO
06.2020
Skills
- Customer Service: Responding to inquiries, resolving complaints, and ensuring customer satisfaction
- Sales: Utilizing persuasive techniques to promote products and services
- Communication skills: Excellent verbal and written communication skills
- Professional Qualifications:
- Marketing Analytical Skills
- Research Skills
- Creative Writing
- Microsoft Applications
- Written Communication skills
- Social Media Marketing
- Digital Media
- Data Problem Solving
- Time Management: Efficiently managing tasks and prioritizing responsibilities
- Problem-Solving: Analyzing issues and finding effective solutions
- Teamwork: Collaborating with colleagues to achieve common goals
- Adaptability: Quickly adapting to new environments and changing circumstances
- Strong Attention to Detail: Skilled in detecting anomalies and slight errors
- Written and verbal communication
- Cash Management
State
ON
City
St. Catharines
Zip
L2T 4E4
Languages
English
Certification
Standard first aid emergency cpr
Food handler certificate
WHIMS
Timeline
CASHIER SERVICE ASSISTANT AND CREW MEMBER
MCDONALDS
06.2022 - 12.2022
OUTBOUND SALES
IOSOLUTIONS
05.2022 - 08.2022
Caregiver
Northwood Homecare
UNDERGRADUATE - Bachelor of arts (Honours) Business communications
BROCK UNIVERSITY
OSSD -
GREAT LAKES COLLEGE OF TORONTO
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