Divine-Favour Nwachukwu
Law Clerk
Ottawa,ON
Summary
Experienced with legal research, document drafting, and case management. Utilizes strong organizational skills to streamline legal processes and ensure compliance with regulations. Knowledge of legal terminology and procedures enhances support provided to legal teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Associate
Roban Company
09.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Inside Sales Representative & Retail Associate
Montaigne AH Limited , Warri Mall Outlet
07.2021 - 08.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Used CRM software to maintain detailed contact logs and account records.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Education
Diploma - Law Clerk
Algonquin College
Ottawa, ON04.2025
Skills
- Legal documentation
- Ethics and professionalism
- Legal research
- Proofreading
- Document drafting
- Oral communication
- Organization
- Confidentiality
- Effective multitasking
- LexisNexis
- Calendar management
- Customer service
Languages
English
Full Professional
Certification
Smart Serve
First aid/CPR
Timeline
Senior Associate
Roban Company
09.2022 - 11.2023
Inside Sales Representative & Retail Associate
Montaigne AH Limited , Warri Mall Outlet
07.2021 - 08.2022
Diploma - Law Clerk
Algonquin College
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