Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
FULFILLMENT ASSOCIATE
AMAZON FULFILLMENT CENTER
01.2021 - Current
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Collaborated with team members to ensure efficient workflow throughout the shift.
Unpacked and examined incoming shipments to confirm consistency with
records and routed materials to appropriate department.
ADMINISTRATIVE SUPPORT
ANNAN & BIRD LITHOGRAPHERS (MOORE CANADA)
MISSISSUAGA
01.2018 - 01.2021
Maintained schedule of class assignments to meet deadlines.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Exceeded customer satisfaction by finding creative solutions to problems.
Planned and completed group projects, working smoothly with others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
General Manager of Operations
THE ETERNAL SACRED ORDER OF THE CHERUBIM & SERAPHIM CHURCH
01.2011 - 01.2017
Compiled audit reports for expenditures, profits and losses to provide transparency.
Created monthly reports summarizing progress towards achieving organizational objectives.
Updated budget documents to track purchases for contracting consultants, travel expenses, subscription services and supplies.
Conducted research, analysis and learning opportunities to support potential philanthropic and business opportunities.
Maintained a calendar of upcoming events and deadlines for the executive team.
Reduced financial discrepancies by accurately managing accounting documentation.
Executive Assistant to the Managing Director
CENTAGE SAVINGS & LOANS LTD (MORTGAGE BANKERS)
01.2006 - 01.2010
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Executed special objectives and projects in response to executive team and board member requests.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Education
POST GRADUATE DIPLOMA BUSINESS MANAGEMENT AND INDUSTRIAL ADMINISTRATION -
CHANDIGARH INSTITUTE OF MANAGEMENT STUDIES
01.1991
BACHELOR OF SCIENCE (BSc) -
PANJAB UNIVERSITY
01.1989
Skills
Document Control
Data Entry
Quality Assurance
Expense Reporting
Spreadsheet Management
Complaint Resolution
Call Management
Database Administration
Administrative Management
Account Management
Certification
SUCCEEDING AT WORK, FOOD PROCESSING SKILLS CANADA, OTTAWA, 2021
WHIMS, FALL ARREST AND WORKERS AWARENESS, FORKLIFT, SAFETY ONE, MISSISSAUGA, 2018
ALLIANCE FRANCAISE DE CHANDIGARH, INDIA, 1988
Timeline
FULFILLMENT ASSOCIATE
AMAZON FULFILLMENT CENTER
01.2021 - Current
ADMINISTRATIVE SUPPORT
ANNAN & BIRD LITHOGRAPHERS (MOORE CANADA)
01.2018 - 01.2021
General Manager of Operations
THE ETERNAL SACRED ORDER OF THE CHERUBIM & SERAPHIM CHURCH
01.2011 - 01.2017
Executive Assistant to the Managing Director
CENTAGE SAVINGS & LOANS LTD (MORTGAGE BANKERS)
01.2006 - 01.2010
POST GRADUATE DIPLOMA BUSINESS MANAGEMENT AND INDUSTRIAL ADMINISTRATION -