Retail Sales Associate
Great America
Santa Clara
02.2021 - 03.2021
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance visual appeal.
- Handled cash register transactions and processed payments accurately.
- Maintained inventory levels through regular stock checks and replenishment.
- Collaborated with team members to achieve sales goals and improve service.
- Provided exceptional customer service during high-traffic periods.
- Responded to customer complaints and resolved issues effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Offered suggestions for additional items that may be of interest to customers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts, and collected payments to process transactions.
