Summary
Overview
Work History
Education
Skills
Socialengagement
Languages
References
Timeline
BusinessAnalyst
DIVIJ SHARMA

DIVIJ SHARMA

Gander,Canada

Summary

  • Strong interpersonal skills along with strong analytics and decision-making abilities.
  • Superior client service orientation.
  • Ability to work well with friendly demeanor in a diverse customer base.
  • Willing to work with the best & challenge myself to perform at best everyday
  • Proven strong communication abilities within a multicultural environment.
  • Strong problem solving with stellar attention to detail.
  • Ability to work well within a team as well as independently with maximum efficiency.
  • Punctual, inquisitive mind, positive attitude, disciplined and ethical decision maker.
  • Solution focused, passionate about people, always ready to learn and thrive.
  • Ability to adapt to changing situations quickly.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Pizza House
03.2023 - 06.2024
  • Co-ordinate, Supervise and schedule the activities of staff who prepare, bake and serve food
  • Estimate the right amount and order essential ingredients and supplies required for meal preparation and other necessary stock
  • Manage and train new staff, ensuring that they provide excellent customer service and adhere to all health and safety regulations
  • Interacting and building relationships with customers through various communication channels
  • Ensure compliance with all relevant health and safety regulations, as well as any other legal requirements
  • Develop and implement new recipes and promotional efforts to increase revenue and customer satisfaction
  • Continuously providing a high level customer experience by demonstrating high end values during each customer interaction.

Rubber Liner

Brant Corrosion Control, TF Warren Group
07.2022 - 03.2023
  • Lines interior of tanks, valves, pipes, and similar articles with rubber sheeting to prevent corrosion of vessel, and to minimize contamination, shock, ignition, or explosion hazards to contents
  • Test lining for holes and faulty seams, using device that creates spark on contact with metal vessel through apertures in rubber
  • Inject compressed air into vessel to bond lining to vessel walls, and introduce live steam or place article in autoclave to vulcanize rubber lining.

Team Lead

Little Caesars
09.2021 - 07.2022
  • Supervising and coordinating sales staff and cashiers
  • Assigning sales workers to duties and prepare work schedules
  • Hiring and training of new sales staff and monitoring their performance
  • Maintaining specified inventory and ordering merchandise and authorizing payments and the return of merchandise
  • Prepare food orders and help along that included Baking of Pizzas, doing side orders, setting up the food toppings etc
  • When it's busy or when some cook is on leave or has taken off.

Barista

Starbucks
09.2021 - 11.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Produce Associate

Walmart Inc
04.2020 - 09.2021
  • Preparing, editing and proofreading correspondences, invoices, brochures, publications, deliveries and related material from printers and handwritten copy
  • Participating and engaging in strategic sales initiatives, both for the department and for your respective team
  • Oversees the stocking of vegetables and fruits and replenishment issues of the inventory in the system
  • Responsible for putting the order away at the respective places on time and ensuring the right delivery to the backroom
  • Maintaining the inventory of the products sold and product count in the store
  • Assisting, as necessary, in the organization of departmental activities and supporting the other employees in accordance to the company policies
  • Providing high level of quality service to the customers.

Education

PG in General Business - Business And Accountancy

St Clair College
Toronto, Ontario
05.2021

Higher Secondary Education -

Police DAV Public School
Ludhiana, Punjab
05.2019

Matriculation -

Police DAV Public School
Ludhiana, Punjab, India
04.2017

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Safety understanding
  • Operations Management
  • Strategic Planning
  • Inventory Management
  • Production Management
  • Search Engine Optimization

Socialengagement

  • Volunteer at Old Age Elder Care Home, Ludhiana, Punjab, 11/01/16, Volunteered nursing people by donating them with regular bread and butter and various necessary supplements. Talking to them to relax their hearts out and taking care of medics.
  • International Fusion Youth Festival, Ludhiana, Punjab, 10/01/18, Participated in Poetry Writing Competition at National Level displaying writing skills alongside representing the school.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

References

References available upon request

Timeline

Shift Supervisor

Pizza House
03.2023 - 06.2024

Rubber Liner

Brant Corrosion Control, TF Warren Group
07.2022 - 03.2023

Barista

Starbucks
09.2021 - 11.2021

Team Lead

Little Caesars
09.2021 - 07.2022

Produce Associate

Walmart Inc
04.2020 - 09.2021

PG in General Business - Business And Accountancy

St Clair College

Higher Secondary Education -

Police DAV Public School

Matriculation -

Police DAV Public School

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