Summary
Overview
Work History
Education
Skills
Certification
Languages
AVAILABILITY
Timeline
Generic

Divay Khandelwal

North Delta,BC

Summary


With experience in team collaboration and process optimization, I'm adept at enhancing team dynamics and meeting exceeding expectations. As an international student from India studying in Canada, I bring a unique global perspective. This, coupled with my problem-solving skills and technical knowledge, enables me to thrive in dynamic environments. As a quick learner, I can effectively handle tasks both independently and in a team-setting. My dedication and commitment to achieving company goals make me a reliable and target-oriented team member.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Chipotle Mexican Grill
11.2023 - Current
  • Worked front counter providing excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and packing the meals
  • Worked as cashier collected payment using POS
  • Cutting & chopping according to company standards
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Business Analyst

Khandelwal Suppliers
01.2023 - 08.2023
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Shift Supervisor

Tamra Restaurant
10.2021 - 12.2022
  • Completed store opening and closing procedures and collected money,made change and counted out register at the end of shift.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Website Developer

SAMTECHCO GROUP
01.2021 - 09.2021
  • Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Optimized company's website and main corporate blog to boost SEO traffic to sites.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.

Education

Post-Baccalaureate Diploma - Business Hospitality & Management

PACIFIC LINK COLLEGE
Surrey, BC
06.2025

Bachelor of Computer Application - Computer And Information Systems

VIPS COLLEGE (GGSIPU)
Delhi,India
07.2021

Skills

  • Cooking
  • Beverage Preparation
  • Customer Service
  • Advanced knowledge of computer and Microsoft Programs
  • Point of Sale System
  • Food Safety Oversight
  • Safe Food Handling
  • Customer Engagement
  • Health Code Compliance
  • Order Management
  • Supply Restocking
  • Requirements Gathering
  • Quality Assurance
  • Negotiation
  • Proficient with Linux operating System
  • Troubleshooting network-related problems & PC maintenance
  • Experience in freelance website creation for companies (using PHP, HTML, etc)

Certification

Food Safe (Level 1)

Serve It Right BC

First Aid Attendant

WHMIS 2015 WITH GHS

Languages

English
Proficient
C2
Hindi
Proficient
C2
Punjabi
Proficient
C2
Bengali
Advanced
C1
French
Beginner
A1

AVAILABILITY

Mon,Tue,Wed,Thu,Fri - 04:00 pm to 04:00 am; Sat,Sun - 05:00 pm to 04:00 am

Timeline

Crew Member

Chipotle Mexican Grill
11.2023 - Current

Business Analyst

Khandelwal Suppliers
01.2023 - 08.2023

Shift Supervisor

Tamra Restaurant
10.2021 - 12.2022

Website Developer

SAMTECHCO GROUP
01.2021 - 09.2021

Post-Baccalaureate Diploma - Business Hospitality & Management

PACIFIC LINK COLLEGE

Bachelor of Computer Application - Computer And Information Systems

VIPS COLLEGE (GGSIPU)

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Divay Khandelwal