Divam Joshi
Richmond,BC
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Winners
Richmond, British Columbia
08.2021 - Current
- Demonstrated product features and benefits for customers' needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Production Assistant
Link 2 Manufacturing
Delta, British Columbia
06.2022 - 12.2022
- Organized storage areas for efficient retrieval of items when needed.
- Used daily system logs to document production information, discussing issues with management.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Communicated with team members regarding tasks assigned during shift.
- Monitored inventory levels and replenished supplies as needed.
- Utilized computer software programs to record details related to production process.
Team Leader
Konz Pizza
Regina, Saskatchewan
10.2020 - 07.2021
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Assessed market trends and competitor strategies to inform team direction and focus.
Education
High School Diploma -
AR Macneill Secondary School
Richmond, BC06-2022
High School Diploma -
Sheldon Williams Collegiate
Regina, SK07-2021
Bachelor of Information Technology - Business
Kwantlen Polytechnic University
Surrey, BCSkills
- Customer service
- Visual merchandising
- Inventory management
- Sales techniques
- Cash handling
- Team building
- Product knowledge
- Conflict resolution
- Effective communication
- Data analysis
- Time management
Certification
- Food Safe certificate
- Leadership Award
Accomplishments
- Honor Roll winner in 3 consecutive years
- Toastmaster Public speaker (Open Door Society)
Affiliations
- volunteer experinces at Food Bank
- volunteer at public library
Languages
English
Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
Production Assistant
Link 2 Manufacturing
06.2022 - 12.2022
Sales Associate
Winners
08.2021 - Current
Team Leader
Konz Pizza
10.2020 - 07.2021
High School Diploma -
AR Macneill Secondary School
High School Diploma -
Sheldon Williams Collegiate
Bachelor of Information Technology - Business
Kwantlen Polytechnic University
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