Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
SalesAssociate

Diva Arora

Toronto,ON

Summary

An experienced and result-oriented employee with 2+ years of experience in sales and digital marketing, looking to obtain an internship in the field of finance. Proven ability to build relationships, provide excellent customer service, and meet sales goals, ensuring customer satisfaction. Skilled in problem-solving, communication, and negotiation. Currently pursuing a bachelor’s degree in finance from Humber College.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Zara,Inditex
Toronto, ON
05.2022 - Current
  • Restocking the shop and aiding clients meeting to meet the company's 6 minimum requirements and key values.
  • Observing the aesthetic marketing guidelines and being knowledgeable about the top sellers.
  • Maintaining my zone (cash, floor, fitting Rooms, or stock)
  • Observing store policies and loss prevention procedures by providing excellent customer service; achieved the highest customer service score of the store for 4 weeks in a row.
  • Trained new team members in cash register operation, stock procedures and customer services.

Digital Marketing Intern

Ipsa Industries Pvt. Ltd
Delhi, India
05.2020 - 07.2020
  • Generated copy based on current trends and viral potential.
  • Revitalized web pages and social media profiles to reflect proactive strategies and engage customers.
  • Created articles and posts for social media platforms to drive company interest.
  • Diagnosed data from focus groups and surveys to compile into marketing reports.

Education

Bachelors of Commerce - Finance

Humber College
Toronto, ON

Skills

  • Customer service
  • Multitasking
  • Sales strategics
  • Stock allocation
  • Task Prioritization
  • Microsoft Office
  • Money Handling
  • Problem Solving

Projects

                                                                       SANKALP NGO

                                                                           Delhi,India

Volunteer                                                                                                                             05/2021 to 07/2021

  • Gathered 500 clothes, toys, and books to prepare donation boxes and distributed them to 200 homeless families.
  • Collaborated with local charities to assemble donation boxes and promote awareness of giving back within the local community, increasing donations.

Certification

Marketing -Hubspot Academy , 2022

Timeline

Sales Associate

Zara,Inditex
05.2022 - Current

Digital Marketing Intern

Ipsa Industries Pvt. Ltd
05.2020 - 07.2020

Bachelors of Commerce - Finance

Humber College

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Diva Arora