Diulio Villanueva

• Work traffic control at the loading unloading zones on arriving and departure sections of the airport
• Work access control unit (search for unauthorized items -explosives, false id's , contraband-and all safeguarding the access to the airport airfield-).
• constant communication with airport police on the field and the base control.
• Respond to many emergencies situations as per my training (alarms, hazmat, lost and found, medical and more)
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Reported suspicious activities and persons to law enforcement.
• Checked and verified photo identification prior to granting facility access.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Lots of CUSTUMER service.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

All duties pertaining to a security officer at the Ronal Regan Medical Center.

• Work as a dispatcher for all services call pertaining to hospital security.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Reported suspicious activities and persons to law enforcement.
• Checked and verified photo identification prior to granting facility access.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Handled mail and packages with care to prevent damage during delivery.
• Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
• Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Monitored weather conditions regularly to adjust delivery routes accordingly.
• Observed traffic and safety regulations for safe transport and delivery of mail.
• Employed GPS and other navigational tools to find shortest routes to locations.
• Altered routes to accommodate changing conditions or road closures in delivery areas.
• Utilized mail processing machines in weighing, stamping and processing mail items.

• Worked as hospital security dispatcher and as security officer.
• Greeted guests professionally and
• courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Reported suspicious activities and persons to law enforcement.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Checked and verified photo identification prior to granting facility access.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.