DISTIKA SIMKHADA
Edmonton,AB
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Student Admission Advisor
Robertson College
05.2023 - Current
- Advised on organizational structure and human resource management to promote efficient business operations.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Managed 200 incoming calls, emails , text from students per day.
- Assisted students in exploring and selecting career paths.
- Negotiated favorable terms for clients when executing transactions or securing loans, maximizing their financial benefits.
- Monitored student progress to drive successful academic outcomes.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Gained extensive knowledge in data entry, analysis and reporting.
Sales Associate
WirelessWave
04.2022 - 05.2023
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Resolved issues efficiently and enhanced customer satisfaction ratings
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
- Performed cold-calling and follow-ups with leads to secure new revenue
- Drove new business by acquiring new clients and expanding new and existing relationships.
Sales Representative
Bailey Nelson
01.2022 - 04.2022
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Retained excellent client satisfaction ratings through outstanding service delivery
- Trained and mentored new sales representatives.
Sales Associate
Bell City Centre
08.2019 - 09.2020
- Provided customers with exceptional care and attention
- Developed positive customer relationships and excellent service
- Helped customers with questions, problems and complaints in person
- Greeted customers and ascertained customers' needs
- Worked collaboratively in a team environment
- Started at Lucky Mobile and got the opportunity to move to Bell
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Processed product returns and assisted customers with other selections
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
ZARA
11.2017 - 05.2019
- Made online orders for customers
- Kept the store organized and tidy
- Demonstrated a great work ethic with the team and managers
- Provided customers with excellent customer service
- Maintained and surpassed sales quota
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Arts - Psychology
University of Alberta
Edmonton, AB12.2024
Skills
- Multi-tasking strength
- School Programs Development
- Google Classroom
- Workforce Readiness
- Student Support
- Excellent people skills
Additional Information
Providing additional information is essential for prospective students to make informed decisions about their educational journey. Details about program requirements, campus facilities, scholarship opportunities, and extracurricular activities are crucial for students to consider. Offering comprehensive guidance tailored to individual needs and interests empowers students to choose the academic path that aligns best with their goals and aspirations. Staying updated on the latest developments in the education sector ensures accurate and relevant advice is provided throughout the admissions process.
Timeline
Student Admission Advisor
Robertson College
05.2023 - Current
Sales Associate
WirelessWave
04.2022 - 05.2023
Sales Representative
Bailey Nelson
01.2022 - 04.2022
Sales Associate
Bell City Centre
08.2019 - 09.2020
Sales Associate
ZARA
11.2017 - 05.2019
Bachelor of Arts - Psychology
University of Alberta
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