DISPENA MITIKU
Toronto,Canada
Summary
Customer-focused barista with strong communication skills and a welcoming demeanor. Proven ability to create positive café experiences while ensuring quality beverage and food preparation. Maintains a clean, organized environment and adheres to food safety standards, all while efficiently managing cash transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Barista
Mofer Coffee/ Birth Place of Coffee
Toronto
01.2024 - 01.2026
- Prepared and served coffee beverages while assisting with coffee roasting and maintaining quality standards
- Prepared sandwiches and food items accurately according to recipes and customer requests
- Took customer orders accurately and provided recommendations based on preferences
- Maintained cleanliness and organization of the café, including workstations and seating areas
- Ensured ingredients were fresh, properly sorted and rotated using FIFO practices.
- Delivered friendly and attentive customer service in a fast-paced environment
- Followed food safety standards and accommodated dietary needs and allergies
Barista
Fussets
Toronto
02.2022 - 12.2023
- Prepared coffee, espresso drinks, and other beverages quickly and consistently
- Provided excellent customer service and created a welcoming café environment
- Managed cash transactions and operated POS systems accurately
- Maintained cleanliness of equipment, counters, and service areas
- Resolved customer concerns professionally and efficiently
- Worked collaboratively with team members during busy periods
Barista -Cashier
Red Rocket Coffee
Toronto
03.2021 - 08.2021
- Delivered friendly and professional customer-service in a fast -paced environment.
- Prepared high quality beverages and food items while following company standards.
- Contributed to a welcoming and enjoyable experience for every customer
- Maintained clean and visually appealing store displays
Education
Youth Job Connection Program -
YES
01-2024
High School Diploma -
Cathedral Catholic School
01-2021
Ontario Secondary School Diploma -
CALC
Skills
- Beverage preparation
- Food safety
- Cash handling
- Customer service
- Quality control
- Inventory management
Certification
- Smart Serve Ontario, 2024-2029
- Health and Safety Awareness, 2024
- Food handlers, 2023
Timeline
Lead Barista
Mofer Coffee/ Birth Place of Coffee
01.2024 - 01.2026
Barista
Fussets
02.2022 - 12.2023
Barista -Cashier
Red Rocket Coffee
03.2021 - 08.2021
Youth Job Connection Program -
YES
High School Diploma -
Cathedral Catholic School
Ontario Secondary School Diploma -
CALC