Dishita Kakkar
Huntsville,ON
Summary
- Passionate with diligent individual seeking a role.
- Resolved challenging care concerns while adhering to rules and procedures to provide best possible solution even in unfavorable situations.
- Dependable team member trained in customer service.
- Contributes to smooth front-end operations and goes beyond requirements to handle customer needs.
- Precision and attention to detail.
Overview
1
1
year of professional experience
1
1
Certificate
Work History
Guest Service Agent
Deerhurst Resort
Huntsville, ON
05.2023 - Current
- Managed guest check-in and check-out procedures, reservations and payments.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Developed lasting relationships with guests that built loyalty and drove hotel revenue.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
Store Front/Cashier
ESSO GAS STATION
Barrie
10.2022 - 04.2023
- Led prompt and courteous customer service to more than 50 customers everyday
- Registered sales on cash register by scanning items, itemizing and totaling customers' purchases
- Maintaining clean and pleasant store environment for delightful experience.
Counter Staff
TIM HORTONS
10.2022 - 04.2023
- Catering appreciable customer service everyday
- Greeted customers and informed about products, resulting in favorable retail experiences
- Committed to delivering helpful, fast, and accurate service and created regular customers.
- Work under immense pressure.
Education
Business Diploma Program - CO-OP
Georgian College
Skills
- Engaged in student council and interact club
- Microsoft Office Suite (Word, Powerpoint, and Excel)
- Adaptable
- Concise time management
- Multi-tasking abilities
- People skills
- Communication skills
Certification
- Food and Handling certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Guest Service Agent
Deerhurst Resort
05.2023 - Current
Store Front/Cashier
ESSO GAS STATION
10.2022 - 04.2023
Counter Staff
TIM HORTONS
10.2022 - 04.2023
Business Diploma Program - CO-OP
Georgian College