Disha Whora
Kelowna,BC
Summary
- 2 years of customer service experience in retail ranging across a diverse clientele with an exceptional skillset in handling inventories and targeted market research.
- Applied data science knowledge in monitoring data
- Developed an enthusiasm for leadership through 2+ years of experience with active on-campus involvement
Overview
4
4
years of professional experience
Work History
Intern
Haresh Aluminium Industries
Kolkata, India
05.2024 - 09.2024
- Worked closely with the manager to learn more about the company.
- Collaborated across departments and streamlined workflows, leading to a 10% reduction in project delays.
- Data monitoring and inventory check for over 500 SKUs.
Sales Associate
Hillberg & Berk (Jewelry Company)
Kelowna, BC
10.2023 - 03.2024
- Increased revenue by 15% within one month.
- Built customer relationships to encourage repeat business.
- Achieved an average of 1,500 daily sales consistently through effective sales strategies.
Admin/Receptionist
Kore Dance Studio
Kelowna, BC
05.2023 - 07.2023
- Handled scheduling for over 20 weekly classes, ensuring seamless studio operations
- · Improved customer satisfaction by 20% through efficient handling of inquiries and issues.
- Led on-boarding of over 5 batches of new classes
Sales Associate
Bath & Body Works
Kelowna, BC
09.2022 - 01.2023
- Met sales target with a 40% increase in individual contributed revenue.
- Processed 70 to 80 transactions per day during peak season.
Intern
Naturoma (Soaps and Candles Start up)
Kolkata, India
08.2020 - 04.2022
- Processed data for 50 clients using advanced Tableau dashboards.
- Managed social media accounts to track an average of 25 orders daily.
Education
Bachelor of Arts - Economics
University of British Columbia
Kelowna, BC12.2024
Skills
- Microsoft Office
- Tableau
- Python
- R
- Java
- Stock and Capital Markets
- Customer Service Orientation
- Back Office operations
- Team Management
- Communication skills
- Reliability
- Time Management
- Detail-Oriented
Languages
- English & Hindi (Native Speaker)
- Bengali & Gujarati (Conversational)
- French (Classroom Study)
Leadership Experience
- Indian Student Association, Vice-President of Finance, UBCO: · Designing and implementing financial models to value profit and loss with 80% accuracy·.Exceeded profit goal by $3500 for the academic year
- Unite Dance Club, Internal Coordinator, UBCO: · Recruited and trained up to 15 instructors every academic year. Overlooked operations for smooth functioning and retained 65% of the instructors. Re-elected to investigate more student outreach
Languages
English
Full Professional
Hindi
Native/ Bilingual
French
Limited
Gujarati
Native/ Bilingual
Timeline
Intern
Haresh Aluminium Industries
05.2024 - 09.2024
Sales Associate
Hillberg & Berk (Jewelry Company)
10.2023 - 03.2024
Admin/Receptionist
Kore Dance Studio
05.2023 - 07.2023
Sales Associate
Bath & Body Works
09.2022 - 01.2023
Intern
Naturoma (Soaps and Candles Start up)
08.2020 - 04.2022
Bachelor of Arts - Economics
University of British Columbia
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