Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Hortons
02.2024 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Cashier/Retail Customer Service Associate
Dollarama
10.2023 - 01.2024
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled cash with high accuracy and took care to check bills for fraud.
Helped customers complete purchases, locate items, and join reward programs.
Customer Service Associate
Best Price
08.2022 - 04.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Answered customer telephone calls promptly to avoid on-hold wait times.
Handled billing and payment issues following guidelines, resolving disputes properly.
Provided customer feedback to management and identified areas of improvement for products and services.
Increased revenue by cross-selling and upselling products and services.