Disha Patel
Cold Lake
Summary
Client Engagement Specialist offering many years as professional client advocate. Active listener and expert problem-solver when assisting new and existing clients. Crystal clear communicator whether coordinating customer services or collaborating with internal team.
Overview
1
1
year of professional experience
Work History
Customer Services
McDonald
Cold Lake
06.2024 - Current
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Maintained a high level of professionalism when dealing with difficult customers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Maintained accurate records of customer services provided.
- Collaborated with team members to meet production goals within deadlines.
- Assisted in developing policies and procedures related to customer services processes.
- Set up serving stations with appropriate condiments prior to meal service times.
- Checked completed orders for correct quantity and quality.
Education
High School Diploma -
Assumption Junior Senior High School
Cold Lake, AB05-2025
Skills
- Customer service
- Order tracking
- Policy development
- Conflict resolution
- Customer services
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Customer Services
McDonald
06.2024 - Current
High School Diploma -
Assumption Junior Senior High School