Diserae McAfee
Kerman
Summary
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
25
25
years of professional experience
2026
2026
years of post-secondary education
Work History
In-Home Caregiver
Vicky Scott
Kerman
11.2020 - Current
- Provided personal care and assistance with daily living activities.
- Administered medication and monitored health conditions.
- Assisted clients with mobility and physical exercises.
- Prepared nutritious meals tailored to client dietary needs.
- Maintained a clean, safe, and organized living environment.
- Supported clients in social activities to enhance well-being.
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Responded promptly to emergency situations in a calm manner.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Transported clients to doctor's appointments and errands.
- Accompanied clients on errands or outings for shopping or leisure activities.
- Encouraged social interaction among clients through conversation or participation in activities.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Followed care plan and directions to administer medications.
- Transported clients to medical appointments or recreational activities.
Customer Service Cashier
Hobby Lobby
Fresno
08.2016 - 08.2018
- Assisted customers with product inquiries and purchase decisions efficiently.
- Operated cash registers, processing transactions accurately and promptly.
- Maintained a clean and organized checkout area for optimal customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted customers with locating merchandise within the store.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Verified that all coupons were valid prior to processing them into the system.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Stay at home mom
Self Employed Services
Kerman
10.2007 - 08.2016
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish goals.
- Approached and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of the home and promptly and efficiently.handle what was needed
- Achieved cost-savings by developing functional solutions to problems.
Assistant Manager
KFC Restaurant
Kerman
08.2007 - 08.2009
- Assisted in developing team schedules to optimize workflow efficiency.
- Coordinated training sessions for new staff on operational procedures.
- Managed inventory control using advanced tracking systems effectively.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Assistant Manager
Lilly Mae’s Cinnamon Rolls
Monterey
08.2000 - 12.2006
- Assisted in developing team schedules to optimize workflow efficiency.
- Coordinated training sessions for new staff on operational procedures.
- Managed inventory control using advanced tracking systems effectively.
- Led initiatives to improve customer service and enhance the client experience.
- Implemented process improvements to streamline daily operations and tasks.
- Mentored junior staff, providing guidance on best practices and performance standards.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Prepared a variety of breads and pastries following traditional recipes.
- Operated commercial ovens and mixers to ensure optimal baking conditions.
- Maintained cleanliness and organization in baking area according to health standards.
- Trained new staff on proper baking techniques and safety procedures.
- Assisted in menu development by experimenting with seasonal ingredients and flavors.
- Operated ovens and other equipment to bake products according to established recipes.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Rotated stock as needed to keep freshness intact.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Checked dough for proper consistency, adding more flour if needed.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Education
C.L.A.S.S
Fresno, CASkills
- Personal care
- Medication administration
- Health monitoring
- Meal preparation
Timeline
In-Home Caregiver
Vicky Scott
11.2020 - Current
Customer Service Cashier
Hobby Lobby
08.2016 - 08.2018
Stay at home mom
Self Employed Services
10.2007 - 08.2016
Assistant Manager
KFC Restaurant
08.2007 - 08.2009
Assistant Manager
Lilly Mae’s Cinnamon Rolls
08.2000 - 12.2006
C.L.A.S.S