Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Experience
References
Timeline
Generic

Dirk Verheul

Rutland,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Associate

Vape Street
Rutland
11.2022 - Current
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Ambassador, Guest Services

Eagan Lake Resort
Bridge Lake
05.2008 - 06.2022
  • Greeted guests and provided assistance with their inquiries.
  • Provided information about the services, events and facilities available to visitors.
  • Organized and facilitated guest check-in and check-out procedures in an efficient manner.
  • Managed the reception area by providing prompt, courteous and accurate responses to all enquiries.
  • Maintained records of all incoming calls, messages, emails and other forms of communication received from guests.
  • Conducted tours around the facility for visiting groups or individuals.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted walk-in and phone guests, determining interests and needs.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.

Supervisor

Vancouver Giants
Delta
08.2019 - 08.2019
  • Supervising and teaching hockey skills to junior players
  • coordinating skill programs
  • Reporting to Management

Education

High School Diploma -

Peter Skeen Ogden
100 Mile House, BC
06-2020

UBC O
Kelowna, BC

Skills

  • Customer Service
  • Contract Preparation
  • Sales Development
  • Product Sales
  • POS Systems

Accomplishments

  • Academic Achievement Award PSO 2016

Certification

  • Hockey Referring Ticket with Hockey Canada Association Sept. 2016-2019
  • Standard First Aid / CPR C/ AED from Firemedix #122 2018
  • Serving It Right expires June 2027
  • Certificate for Fire Medix Services June 2019

Volunteer Experience

  • First Shift Canada Hockey Program, Assistant coach, role model and training of first time players October 2017-March 2018
  • Referring Hockey Games for charity organizations February 2018
  • Grade 7 Students Orientation Supervisor. organizing activities for the youth June 2018
  • Elementary Field Trip Supervisor, supported classroom teachers by supervising students Reptile Field Trip June 2018 100 Mile Elementary Spring Carnival May 2019 108 Elementary Track and Field May 2019
  • Lead Actor w/ 100 Mile Theatre Group 2019 & 2020

References

  • Dale Saip, Vice President Vancouver Giants 604-789-6490
  • Rose Miller, Notary 604-250-3546

Timeline

Sales Associate

Vape Street
11.2022 - Current

Supervisor

Vancouver Giants
08.2019 - 08.2019

Ambassador, Guest Services

Eagan Lake Resort
05.2008 - 06.2022

High School Diploma -

Peter Skeen Ogden

UBC O

Similar Profiles

CREATE PROFILE
Dirk Verheul