Dipto Chakraborty
Brampton,ON
Summary
Passionate Interpreter offering superior language experience to achieve comprehensive understanding and productivity. Employs an empathic and mindful approach to avoid potential conflicts caused by a gap in cultural awareness. Operates effectively in both online and in-person scenarios, facilitating conversations effectively and efficiently.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Interpreter
06.2006 - Current
- Provided cultural input to medical professionals in Canada on 30+ occasions to equip them with a more comprehensive understanding of what my mother communicated in Bengali.
- Expedited medical emergency response efforts, working closely with Canadian first responders to provide immediate language support for my Bengali-speaking parents.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Improved patient outcomes in healthcare settings on 30+ occasions by facilitating clear communication between medical professionals and my Bengali-speaking parents.
- Maintained message content, tone, and emotion as closely as possible.
- Aided the Canadian Permanent Residence and Old Age Security application processes for my parents assisting with document preparation when necessary.
- Assisted with the translation of English movies for my mother.
Education
MBA - Business Administration (Major: Marketing)
Jadavpur University
Kolkata, West Bengal, India12.1995
Bachelor of Engineering - Electronics And Telecommunications
Jadavpur University
Kolkata, West Bengal, India12.1989
Skills
- Cross-cultural sensitivity
- Training and communications
- Client Support and Empathy
- Attention to Detail
- Relationship Building
- Critical Thinking
- Friendly, Positive Attitude
- Problem-Solving
- Multitasking
- Technology savvy
- Time Management
- Supervision and leadership
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Certification
- Certified Training and Development Professional (CTDP)
- Certified Technical Trainer (CTT+)
- Prosci Change Management
- Information Technology Infrastructure Library (ITIL) Foundation
Timeline
Interpreter
06.2006 - Current
MBA - Business Administration (Major: Marketing)
Jadavpur University
Bachelor of Engineering - Electronics And Telecommunications
Jadavpur University
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