Dipti Patel
Etobicoke,ON
Summary
Dynamic Service Supervisor at Philip Jonas with proven management experience and a strong focus on employee engagement. Expert in decision-making and leadership development, I successfully resolved escalated customer issues, ensuring high satisfaction ratings. Committed to mentoring and training, I optimized team performance and streamlined inventory management processes.
Overview
1
1
year of professional experience
Work History
Service Supervisor
philip jonas
downtown, ON, ON
03.2024 - Current
- Coordinated schedules and assignments for team members to optimize workflow.
- Monitored inventory levels and assisted with stock management processes.
- Supervised team of employees and delegated duties and responsibilities to each member.
- Resolved escalated customer issues in a timely manner while maintaining high satisfaction ratings.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Humber Polytechnic
Etobicoke, ON04-2026
Skills
- Administrative support
- Employee engagement
- Management experience
- Leadership development
- Employee training
- Decision-making
Languages
English
Professional
Hindi
Professional
Affiliations
- volunteering
- Sports like badminton and cricket
- Hobbies such as writing
- Studying abroad which helps me to learn various aspects like adaptability of different cultures, group work with people from different countries.
Timeline
Service Supervisor
philip jonas
03.2024 - Current
High School Diploma -
Humber Polytechnic
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