Dipti Mudaliar

Toronto,ON

Summary

Dedicated housekeeping executive with significant experience in managing large cleaning teams, ensuring high standards of cleanliness, and improving guest satisfaction. Skilled in staff training, scheduling, and budgeting. Strengths include strategic planning, team leadership, and process improvements that result in operational efficiency. Have consistently delivered improved customer satisfaction ratings through attention to detail and a focus on exceptional service quality.

Overview

years of professional experience

Certification

Work History

Housekeeping Executive

Crowne Plaza

Ahmedabad, India

01.2020 - 08.2024

Developed and implemented housekeeping procedures to ensure the highest quality of guest service.
Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
Reviewed room status report on a daily basis to ensure timely completion of tasks assigned by management.
Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Collaborated with other departments within the hotel to provide excellent customer service experience.
Inspected rooms, assessing for quality and performed sweeping, mopping, dusting and polishing duties.

Education

Ontario Graduate Certificate - IT

Humber College

Toronto

09-2026

Bachelor of Science - IT

Gandhinagar University

Gandhinagar

07-2017

Skills

Housekeeping
Attention to detail
Safe cleaning with chemicals
Use of Cleaning Tools
Maintenance
Trash collection and removal

Ordering cleaning supplies
Multitasking and prioritizing
Health and safety compliance
Customer service
Team collaboration

Certification

Smart Serve Certified – Ontario

Languages

English

Native/ Bilingual

Hindi