Dipti Dipti
Edmonton,Canada
Summary
Dedicated and results-driven professional with 3 years of experience in retail management. Proven ability to lead teams, enhance customer satisfaction, and drive sales growth. Seeking to leverage my skills as a Store Supervisor to contribute to Canadian Tire success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar Tree
11.2023 - Current
- Assigned sales workers to specific duties, optimizing team productivity and sales performance
- Conducted staff hiring and training, ensuring team members were well-prepared for their roles
- Authorized payments by cheque for various operational expenses
- Efficiently managed merchandise ordering, ensuring stock availability and preventing shortages
- Oversaw merchandise return processes and customer complaints, resolving issues to enhance customer satisfaction
- Developed work schedules that maximized staffing efficiency and met business demands
- Actively participated in selling merchandise, leading by example and contributing to sales goals
- Prepared comprehensive reports on sales volumes, merchandising trends, and personnel matters
- Organized and maintained inventory, implementing best practices for stock management
- Successfully resolved operational problems, ensuring the smooth flow of business operations
- Supervised and coordinated the activities of workers, providing guidance and support to achieve performance targets
- Supervised and mentored staff, including apprentices, stage hands, and design teams, fostering their professional growth
Team Leader
Dollarama
09.2021 - 08.2022
- Assigned sales workers to specific duties, optimizing team productivity and sales performance
- Conducted staff hiring and training, ensuring team members were well-prepared for their roles
- Authorized payments by cheque for various operational expenses
- Efficiently managed merchandise ordering, ensuring stock availability and preventing shortages
- Oversaw merchandise return processes and customer complaints, resolving issues to enhance customer satisfaction
- Developed work schedules that maximized staffing efficiency and met business demands
- Actively participated in selling merchandise, leading by example and contributing to sales goals
- Prepared comprehensive reports on sales volumes, merchandising trends, and personnel matters
- Organized and maintained inventory, implementing best practices for stock management
- Successfully resolved operational problems, ensuring the smooth flow of business operations
- Supervised and coordinated the activities of workers, providing guidance and support to achieve performance targets
- Supervised and mentored staff, including apprentices, stage hands, and design teams, fostering their professional growth
Education
Master - Computer Application
Sikkim Manipal University
01.2011
Skills
- Staff Supervision
- Sales Management
- Training and Development
- Payment Authorization
- Merchandise Ordering
- Inventory Management
- Problem Solving
- Work Scheduling
- Customer Service
- Team Leadership
- Team motivation
- Staff Training and Development
Certification
Certification in Project Management, Algoma University, Canada
Languages
English
Full Professional
Timeline
Assistant Manager
Dollar Tree
11.2023 - Current
Team Leader
Dollarama
09.2021 - 08.2022
Master - Computer Application
Sikkim Manipal University
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