Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Dipti Aggarwal

Paris,ON

Summary

Detail-oriented and organized Dock Clerk with hands-on experience in managing inbound and outbound shipments, optimizing dock operations, and ensuring efficient logistics. Results-oriented, experience in handling a diverse range of customer inquiries and issues. Recognized for exceeding performance targets, resolving complex problems, and consistently maintaining a positive customer experience. Eager to contribute my skills to a dynamic team. Seeking a challenging role where I can leverage my skills in inventory control, coordination, and technology integration, customer relations, problem solving to contribute to a dynamic team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dock Clerk

AMAZON FULFILLMENT CENTRE
08.2021 - Current
  • Efficiently manage the inbound and outbound flow of shipments, ensuring timely processing
  • Oversee loading and unloading of trucks, optimizing dock space and reducing waiting times
  • Implement and maintain accurate inventory records, reducing discrepancies by 20% through regular audits
  • Coordinate with warehouse staff to ensure proper documentation and labeling of incoming and outgoing shipments
  • Utilize warehouse management software to track inventory levels and streamline order fulfillment.

HUMAN RESOURCE & MARKETING INTERN

FIRST LAST STAFFING SOLUTIONS
01.2021 - 04.2021
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate schedules. Facilitated the onboarding process for new hires, ensuring a smooth transition into the company culture
  • Coordinated and organized employee engagement activities, fostering a positive work environment. Maintained accurate employee records, ensuring compliance with data protection regulations
  • Assisted in the preparation of HR-related documents, including offer letters, contracts, and performance evaluations
  • Assisted in developing and executing social media marketing campaigns across platforms, resulting in a 20% increase in followers and engagement
  • Created compelling content for blog posts, email newsletters, and social media channels to drive brand awareness and customer engagement.

HAIRDRESSER & MAKEUP ARTIST

DIVINE SALON
05.2019 - 10.2019
  • Stay abreast of beauty industry trends and techniques, attending workshops and seminars to enhance skills and knowledge. Manage salon inventory, stock control, and product ordering to ensure availability of high-quality products for clients
  • Mentor junior stylists and makeup artists, providing guidance on technique, client interaction, and professional development
  • Build and maintain strong client relationships through exceptional service, attention to detail, and personalized recommendations
  • Provide hair cutting, coloring, and styling services tailored to client preferences and facial features.

CUSTOMER SERVICE REPRESENTATIVE

THE BOOK DEPOT
04.2017 - 04.2019
  • Provided top-tier customer support by addressing inquiries, resolving issues, and offering product information through various communication channels, including phone and email
  • Achieved a customer satisfaction rating of 98% through effective problem resolution and clear communication
  • Participated in inventory counts, receiving shipments, and restocking merchandise to ensure adequate inventory levels
  • Restocked shelves, organized displays, and maintained store cleanliness to enhance the customer shopping experience
  • Processed customer orders and managed inventory using point-of-sale (POS) systems and inventory management software.

YOGA INSTRUCTOR & TUTOR

SIDHU ACADEMY
01.2017 - 12.2018
  • Instructed daily yoga classes for adults and children, incorporating pranayama, asana, and meditation practices to promote physical, mental, and emotional well-being
  • Provided private yoga instruction for individuals with health concerns or limitations, adapting yoga practices to accommodate diverse needs
  • Provide personalized academic support and mentoring to students in Mathematics, English, Hindi, Social Studies
  • Monitor student progress, identify areas for improvement, and provide constructive feedback to promote academic growth and achievement
  • Assist students with homework assignments, test preparation, and exam review in subjects including English, Mathematics, History, Geography, Science.

Education

BUSINESS MANAGEMENT DIPLOMA -

HUMBER COLLEGE

HIGH SCHOOL DIPLOMA -

POLICE DAV PUBLIC SCHOOL

Skills

  • Proficient with MS Office
  • Leadership
  • Great Elocution Skills
  • Team Handling
  • Ability to work Under pressure & Multitask
  • Strong Communication & Interpersonal Skills
  • Product Knowledge
  • Hair Cutting, Styling, Coloring
  • Attention to Detail
  • Time Management
  • Critical Thinking
  • Creative Problem Solver
  • Safety & Compliance
  • Inventory Control
  • Market Research & Analysis
  • Strategic & Supply Planning
  • Marketing & Quality Management
  • Human Resources Management
  • Inventory Management
  • Record Keeping
  • Customer needs assessment
  • Report Generation
  • Customer Relations and Conflict Resolutions
  • Dock Operations Management

Certification

  • DIPLOMA IN SKIN, HAIR & MAKEUP, DIVINE SALON AND ACADEMY, 05/2019 - 10/2019
  • YOGA INSTRUCTOR, SIDHU ACADEMY, 01/2017 - 05/2017

Languages

  • ENGLISH
  • HINDI
  • PUNJABI

Timeline

Dock Clerk

AMAZON FULFILLMENT CENTRE
08.2021 - Current

HUMAN RESOURCE & MARKETING INTERN

FIRST LAST STAFFING SOLUTIONS
01.2021 - 04.2021

HAIRDRESSER & MAKEUP ARTIST

DIVINE SALON
05.2019 - 10.2019

CUSTOMER SERVICE REPRESENTATIVE

THE BOOK DEPOT
04.2017 - 04.2019

YOGA INSTRUCTOR & TUTOR

SIDHU ACADEMY
01.2017 - 12.2018

BUSINESS MANAGEMENT DIPLOMA -

HUMBER COLLEGE

HIGH SCHOOL DIPLOMA -

POLICE DAV PUBLIC SCHOOL

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