Enthusiastic professional with a strong background in customer service and staff training. Adept at managing fast-paced environments, ensuring timely order delivery, and enhancing guest experiences through warm interactions.
Overview
12
12
years of professional experience
Work History
Server
Limon
Mountain View, CA
02.2025 - Current
Provided exceptional customer service to enhance dining experiences and ensure guest satisfaction.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Adapted quickly to changing restaurant environments during peak service hours.
Recommended menu items based on customer preferences to increase sales opportunities.
Processed payments efficiently, handling cash and credit transactions accurately.
Cultivated warm relationships with regular customers.
Elevated customer satisfaction through followup and enthusiastic customer service.
Food Server
Tostadas Prime
Santa Clara, CA
08.2022 - 04.2025
Maintained cleanliness and organization of dining area for optimal guest comfort.
Assisted in training new servers on menu offerings and service protocols.
Monitored inventory levels and communicated needs to management for timely restocking.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Enhanced customer satisfaction by providing efficient and friendly food service.
Bartender/Food Server
Kings Fish House
San Jose,CA
03.2021 - 11.2023
Crafted signature cocktails and curated drink menus to enhance customer experience.
Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
Trained new staff on best practices for service techniques and beverage preparation.
Bar Manager
Opa! Authantic Greek Cuisine
Campbell,CA
02.2014 - 08.2022
Managed inventory and ordering processes to ensure optimal stock levels and minimize waste.
Developed cocktail menu, incorporating traditional Greek ingredients for enhanced customer experience.
Trained and mentored staff on beverage preparation and customer service standards.
Oversaw daily bar operations, ensuring compliance with health and safety regulations.
Implemented cost control measures that improved profitability without compromising quality.
Led promotional events that increased bar traffic and enhanced brand visibility within the community.