Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dipen Kumar Bishwakarma

Fredericton

Summary


Experienced with client relationship management and financial product offerings. Utilizes deep understanding of banking protocols to provide excellent customer support. Knowledge of handling transactions and advising clients on financial solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Meat Wrapper

Victory Meat Market
06.2024 - Current
  • Operated vacuum packaging machine to ensure freshness and quality of meat products.
  • Managed inventory levels by tracking stock and conducting regular audits.
  • Trained new staff on proper wrapping techniques and safety protocols.
  • Collaborated with team members to maintain clean and organized work environment.
  • Assisted customers in selecting the right cuts of meat for their needs, offering expert advice on preparation methods.
  • Weighed, wrapped and labeled meat products for sale to grocery customers.

Sales Representative

Fido Network
08.2023 - 07.2024
  • Executed daily sales strategies to enhance customer engagement and drive revenue growth.
  • Assisted in managing inventory levels, ensuring product availability for customer needs.
  • Adapted quickly to new sales tools and technologies, improving overall efficiency.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Accounting Intern

MA TAX INC
01.2023 - 07.2023
  • Assisted in preparing tax returns and financial statements for clients.
  • Conducted data entry and maintained accurate accounting records using QuickBooks.
  • Supported month-end close processes by reconciling accounts and verifying transactions.
  • Collaborated with team members to streamline document management procedures.

Retail Store Clerk

Lucky Moose Food Mart
08.2022 - 01.2023
  • Operated cash register efficiently, ensuring accurate transactions and change handling.
  • Maintained organized merchandise displays, contributing to store aesthetics and product visibility.
  • Restocked shelves promptly, ensuring inventory levels met customer demand throughout shifts.
  • Collaborated with team members to streamline replenishment processes, improving operational efficiency.

Customer Service Representative

Himalayan Bank Ltd. Satdobato Branch
03.2020 - 12.2021
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed customer accounts, ensuring up-to-date records and effective communication.
  • Collaborated with team members to enhance service delivery and improve customer satisfaction.
  • Utilized CRM software to track interactions and streamline follow-up processes.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, None
04-2024

Skills

  • Reliability and punctuality
  • Relationship building
  • Problem solving
  • Proficient in Quickbooks, microsoft suites[ excel,outlook,Teams]
  • Proficient in bookkeeping and accounting terminologies
  • Rapport Building

Certification

  • ADP entry level payroll Specialist
  • QuickBooks Online ProAdvisor

Timeline

Meat Wrapper

Victory Meat Market
06.2024 - Current

Sales Representative

Fido Network
08.2023 - 07.2024

Accounting Intern

MA TAX INC
01.2023 - 07.2023

Retail Store Clerk

Lucky Moose Food Mart
08.2022 - 01.2023

Customer Service Representative

Himalayan Bank Ltd. Satdobato Branch
03.2020 - 12.2021

High School Diploma -

Seneca College of Applied Arts And Technology

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Dipen Kumar Bishwakarma