DIpen Patel
450 Acumen Court, Mississauga,Ontario
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
7
7
years of professional experience
Work History
Supervisor
New York Fries
Mississauga, ON
10.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor/Cashier/Restaurant Team Member
New York Fries
Thunder Bay, ON
05.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Cashier/Burrito Artist
Bar Burrito
Thunder Bay, ON
08.2022 - 12.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Student Coordinator
Confederation College
Thunder Bay, ON
06.2022 - 12.2022
- Answered and made calls, scheduled appointments and maintained records and files.
- Increased awareness of available resources among the student population through effective marketing strategies.
- Assisted in the planning and execution of orientation programs for new students, ensuring a smooth transition into college life.
- Improved communication between students and faculty through efficient scheduling and facilitation of meetings.
- Promoted a safe, inclusive campus culture through targeted programming addressing diversity, equity, and inclusion issues.
- Maintained accurate records pertaining to attendance, participation, grades, or other relevant information.
Cashier Supervisor/Team Member
New York Fries
Brampton, ON
11.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Sales Representative Intern
Expoders Solutions
Ahmedabad
03.2018 - 02.2019
- Increased sales leads by conducting market research and identifying potential clients.
- Contributed to meeting monthly sales targets by tracking progress and adjusting strategies as needed.
- Boosted customer satisfaction rates by promptly addressing inquiries and resolving issues.
- Improved client retention by providing exceptional customer service and building rapport with key decisionmakers.
- Analyzed competitor offerings to identify unique selling points for our products in the marketplace.
- Assisted in creating promotional materials, ensuring consistent branding across all channels.
Education
Advanced Diploma - Information Communication Technology
Confederation College of Applied Arts And Technology
Thunder Bay, ON08.2023
Bachelor of Science - Computer Engineering
LDRP Institute of Technology
Gandhinagar, Gujarat, India05.2017
Skills
- Food Preparation Techniques
- Stocking and Replenishing
- Cooperative Relationships
- Station Preparation
- Product Knowledge
- Organizational Policies
- Sales Expertise
- Order Preparation
- Quality Inspections
- Heavy Lifting
- Team Member Motivation
- Proper Food Storage
- Training and mentoring
- Customer service
- Complex Problem-solving
- Operations management
- Project management
- Relationship building
- Software experience
- Microsoft teams
- Microsoft dynamics 365
- OneDrive for business
- Visual studio
- Microsoft flow
- Software configuration
Education
Gandhinagar, Gujarat, India,Thunder Bay, ON
Contact
450 Acumen Court, Mississauga, Ontario L5W 0E2
Timeline
Supervisor
New York Fries
10.2023 - Current
Cashier/Burrito Artist
Bar Burrito
08.2022 - 12.2022
Student Coordinator
Confederation College
06.2022 - 12.2022
Supervisor/Cashier/Restaurant Team Member
New York Fries
05.2022 - 08.2023
Cashier Supervisor/Team Member
New York Fries
11.2021 - 05.2022
Sales Representative Intern
Expoders Solutions
03.2018 - 02.2019
Advanced Diploma - Information Communication Technology
Confederation College of Applied Arts And Technology
Bachelor of Science - Computer Engineering
LDRP Institute of Technology