Dipanshu Chourasia
North York,ON
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Store Associate
Marshalls Store
04.2023 - 08.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Maintained tidy and organized store to comply with cleanliness standards.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Store Associate
Dollarama Store
09.2022 - 03.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Office Administrator, Lead
Y Axis, J Marathon PVT. LTD
04.2021 - 04.2022
- Customer service
- Assisting customers regarding their Immigration Inquiries
- Interacted with customers by phone, email, or in-person to provide information.
- Conducting Meetings of customers with managers
- Handling Phone inquiries
- Directing phone calls to suitable department
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Financial Analyst
GRAPES
07.2020 - 08.2020
- Global Relief Activities of Poor
Social Media Promotion Intern
Hamari Pahchan NGO
05.2020 - 07.2020
- CURRICULUM ACTIVITIES/CERTIFICATES
- Certificate of Appreciation from ROTARACT CLUB (INDIA)
- Certificate of Participation in Public Relations from NATIONAL SERVICE SCHEME (INDIA)
- Certificate of Internship from all above-listed companies
Education
Pursing Post-Graduation - Global Business Management
Seneca College
Toronto, ON04.2024
Bachelor of Business Administration - Bachelor of Business Administration
Indraprastha University
Delhi06.2020
Skills
- Retail Transactions Processing
- Customer Assistance
- POS System Operations
- Managing Cash Register
- Stockroom Management
- Inventory Control
- Team Leadership
- Customer Driven Skills
- Data entry and book-keeping
- Teamwork
Timeline
Store Associate
Marshalls Store
04.2023 - 08.2023
Store Associate
Dollarama Store
09.2022 - 03.2023
Office Administrator, Lead
Y Axis, J Marathon PVT. LTD
04.2021 - 04.2022
Financial Analyst
GRAPES
07.2020 - 08.2020
Social Media Promotion Intern
Hamari Pahchan NGO
05.2020 - 07.2020
Pursing Post-Graduation - Global Business Management
Seneca College
Bachelor of Business Administration - Bachelor of Business Administration
Indraprastha University
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