Dipankar Modak
Peterborough,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Akash Superstore
Peterborough, ON
02.2023 - 02.2024
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided exceptional customer service to ensure customer satisfaction.
- Updated system with order specifics and customer details, preferences, and billing information.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Education
BBA -
Trent University
Peterborough, ON04-2024
Skills
- Product Knowledge
- Stock management
- Payment Processing
- Retail sales customer service
- Customer Relations
- Active Listening
- Computer Proficiency
Certification
- Smart-Serve Ontario (Issued By Alcohol and Gaming Commission of Ontario)
- BarSmarts
Timeline
Customer Service Representative
Akash Superstore
02.2023 - 02.2024
BBA -
Trent University
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