Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DIPAL PATEL

Winnipeg,MB

Summary

Motivated and versatile professional with extensive experience in administrative support, social work, customer service, and client-focused roles. Skilled in building strong relationships, optimizing processes, and delivering high-quality service to achieve organizational objectives. Eager to apply my expertise in communication, organization, and problem-solving in a dynamic, client-oriented environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Settlement Facilitator

Westman Immigrant Services
01.2024 - Current
  • Assisted newcomers with settlement processes, including housing, healthcare, and employment resources
  • Conducted needs assessments and developed personalized settlement plans to meet clients' specific requirements
  • Facilitated workshops and orientation sessions on cultural integration and community resources
  • Collaborated with local agencies to connect clients with essential services and programs
  • Provided ongoing support and advocacy for clients' successful integration and long term stability

Work Place Essential Instructor

Assiniboine Community College
12.2024 - 02.2025
  • Instructed Workplace Essential Skills such as communication, teamwork, problem-solving, and time management within the Baking Foundation program.
  • Developed and delivered lesson plans to support students in building essential workplace competencies for the food industry.
  • Assessed student progress through assignments, participation, and practical applications in a baking environment.
  • Provided mentorship and guidance to help students improve employability skills and successfully transition into the workforce.

Casual Language Interpreter

Westman Immigrant Services
03.2024 - 02.2025
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

Line Cook

Canad Inns
01.2024 - 01.2025
  • Prepared ingredients and maintained mise en place for efficient service
  • Executed cooking tasks such as grilling, frying, baking, and plating dishes
  • Maintained a clean and organized workstation, adhering to food safety standards

Store Manager

Blazers Mini-Mart
01.2023 - 01.2024
  • Assisted customers in finding products and resolving inquiries or complaints promptly
  • Processed transactions accurately and managed POS systems
  • Organized merchandise displays to enhance store appeal and customer experience
  • Trained and supervised team members to maintain consistent customer service quality

Administrative Assistant/Receptionist

Charotar Publishing House Ltd./Re
01.2014 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Volunteer

Shree Kachia Patel Youth Foundation Anand (KPYFA)
01.2013 - 01.2022
  • Company Overview: Gujarat
  • Organized community events, fundraisers, and social service initiatives
  • Advocated for social change through education and awareness campaigns
  • Provided direct assistance to individuals in need, including tutoring, food distribution, and elderly support
  • Gujarat

Education

M.Tech - Computer Engineering

Charusat Technological University
Gujarat
01.2014

B.Tech - Computer Engineering

Gujarat Technological University
Gujarat
01.2012

Diploma - Baking

City And Guilds, London University
London
01.2022

Skills

  • Strong verbal and written communication
  • Exceptional interpersonal skills
  • Proficient in developing and implementing personalized solutions
  • Expertise in proofreading
  • Staff management
  • Workshop coordination
  • Flexible and adaptive
  • Filing
  • Bookkeeping
  • Scheduling

Certification

  • Certification in Yoga Science, India, 2020
  • Certification in Food and Nutrition
  • Food Handler Certificate, Canada

Languages

Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Work Place Essential Instructor

Assiniboine Community College
12.2024 - 02.2025

Casual Language Interpreter

Westman Immigrant Services
03.2024 - 02.2025

Settlement Facilitator

Westman Immigrant Services
01.2024 - Current

Line Cook

Canad Inns
01.2024 - 01.2025

Store Manager

Blazers Mini-Mart
01.2023 - 01.2024

Administrative Assistant/Receptionist

Charotar Publishing House Ltd./Re
01.2014 - 11.2022

Volunteer

Shree Kachia Patel Youth Foundation Anand (KPYFA)
01.2013 - 01.2022

M.Tech - Computer Engineering

Charusat Technological University

B.Tech - Computer Engineering

Gujarat Technological University

Diploma - Baking

City And Guilds, London University
DIPAL PATEL