DIPA PYAKUREL
Summary
Driven Customer Service Representative with a proven track record at Sanimareliance Life Insurance Limited, where I enhanced customer satisfaction and mastered data entry. Skilled in cash management and active listening, I excel in finding resolutions that benefit both company and customers, showcasing my problem-solving abilities without compromising attention to detail. I am very hardworking, ambitious and self driven person looking for best workplace to where I can demonstrate my potential and helps to develop my career to the next level.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sanimareliance Life Insurance Limited
02.2021 - 01.2024
- Handle telephone calls and response to emails.
- Proficient on MS Word, Excel and data entry.
- Finding satisfactory resolutions for both customers and the company
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Proficient in cash Management
- Attention to detail
Education
Bachelor in Business Studies - Management
Ed- Mark College
Kathmandu04.2017
Skills
- Customer Service
- Active Listening
- Data Entry
- Problem-solving abilities
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Customer Service Representative
Sanimareliance Life Insurance Limited
02.2021 - 01.2024
Bachelor in Business Studies - Management
Ed- Mark College
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