Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diowella Patawaran

Ottawa,ON

Summary

Dynamic and results-driven professional with eight years of managerial and business ownership experience, complemented by recent education in Business-Marketing. Skilled in building strong relationships with clients and stakeholders while leading high-performing teams to achieve operational excellence. Proficient in time management, workflow organization, and ensuring compliance with company standards. Flexible and adaptable, with keen attention to detail and a strong commitment to delivering exceptional customer service.

Overview

18
18
years of professional experience

Work History

Home Meal Replacement Clerk

Loblaw Companies Limited
Ottawa, Ontario, Canada
02.2023 - Current
  • Follow company safety standards for food quality and sanitation procedures.
  • Maintain high standards of customer service during high-volume work shifts and fast-paced operations.
  • Memorize menu items and food preparation methods to explain selections to clients, and increase sales.
  • Maintain store aesthetics by upholding visual standards, including product displays, signage, and overall cleanliness.

Manager

Romero's Enterprises
San Fabian, Pangasinan, Philippines
09.2020 - 08.2022
  • Led store operations to achieve and surpass sales and profitability targets.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed supplier relationships by negotiating contracts, and ensuring timely delivery of goods and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Proprietor/Event Stylist

D' Party Project Event Styling
Dagupan City, Pangasinan, Philippines
09.2014 - 08.2020
  • Led design decisions to shape the mood and aesthetics of events, ensuring a visually cohesive and memorable experience, and guaranteeing customer satisfaction.
  • Managed budgets for each event to ensure costs stayed within allocated limits.
  • Efficiently handled time management to complete tasks promptly.
  • Accountable for updating promotions and packages to enhance client offerings.

Account Assistant

BDO Leasing and Finance, Inc.
Dagupan City, Pangasinan, Philippines
05.2007 - 09.2014
  • Supported Account Officer in servicing customer requirements and monitoring performance.
  • Contributed to the accomplishment of objectives, focusing on Volume and Income booking.
  • Ensured audit compliance by promptly addressing findings, leading to a 97% conformity grade for the branch.
  • Collaborated with various units, including insurance brokers and dealers, to facilitate seamless operations.

Education

Some College (No Degree) - Business - Marketing Program

Algonquin College of Applied Arts And Technology
Ottawa, Ontario, Canada
05-2024

Bachelor of Science - Commerce, Major in Business Administration

University of Santo Tomas
España, Manila, Philippines
03.2005

High School Diploma -

Mother Goose Special Science Highschool
PatawaranDiowellaHighschoolCity, Pangasinan, Philippines
03.2001

Skills

  • Marketing
  • Merchandising and inventory management
  • Effective organizational skills
  • Forecasting and planning
  • Sanitation and safety compliance
  • Team leadership and collaboration
  • Interpersonal relations
  • Customer satisfaction
  • Verbal and written communication
  • Computer Proficiency (MS Office, Canva)

Timeline

Home Meal Replacement Clerk

Loblaw Companies Limited
02.2023 - Current

Manager

Romero's Enterprises
09.2020 - 08.2022

Proprietor/Event Stylist

D' Party Project Event Styling
09.2014 - 08.2020

Account Assistant

BDO Leasing and Finance, Inc.
05.2007 - 09.2014

Some College (No Degree) - Business - Marketing Program

Algonquin College of Applied Arts And Technology

Bachelor of Science - Commerce, Major in Business Administration

University of Santo Tomas

High School Diploma -

Mother Goose Special Science Highschool

Similar Profiles

CREATE PROFILE
Diowella Patawaran