Diostenes Saenz
San Francisco
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
11
11
years of professional experience
Work History
Server/ Barback/ Bartender
The Absinthe Group (Bellota)
06.2016 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Expeditor/ Food Runner/ Server
Wild Seed SF
12.2012 - 11.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Education
High School Diploma -
Cbtis 193
Tekax, Yucatan, Mexico06.2003
Skills
- Suggestive Selling
- High-Volume Dining
- Check Payment Processing
- Dining Customer Service
- Food Sales and Promotion
- Table Setting Arrangements
- To-Go Order Preparation
- Wine Service
- Food and Beverage Pairings
- Order Accuracy
- Special Dietary Requirements
- Dining Area Maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/ Barback/ Bartender
The Absinthe Group (Bellota)
06.2016 - Current
Expeditor/ Food Runner/ Server
Wild Seed SF
12.2012 - 11.2021
High School Diploma -
Cbtis 193
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