Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Dionnie Maxwell

Oxnard

Summary

Detail-oriented Medical Assistant with a proven track record in managing patient records and appointment scheduling. Known for effective communication and time management, consistently ensuring patient needs are met while adhering to HIPAA regulations. Seeking a position in a healthcare facility where I can contribute strong patient care and office skills, with opportunities to grow.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Care Staff Member

Epiphany Care Home
Oxnard
09.2024 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Maintained a safe and clean environment for all residents.
  • Communicated effectively with residents to build trust and rapport.
  • Documented resident progress and behavior in care logs accurately.
  • Monitored resident health conditions and reported changes promptly.
  • Performed housekeeping tasks, such as changing linens and cleaning rooms.
  • Provided personal care to clients, such as bathing, dressing and grooming.
  • Supervised activities of daily living for clients.

Medical Assistant

So Cal Food & Allergy Institute
Vista
07.2022 - 01.2023
  • Assisted healthcare professionals with patient examinations and procedures.
  • Managed patient scheduling and appointment confirmations efficiently.
  • Prepared examination rooms and ensured proper sterilization of instruments.
  • Educated patients on allergy management and dietary plans effectively.
  • Maintained inventory of medical supplies and ordered replacements as needed.
  • Communicated clearly with patients, addressing concerns and providing information promptly.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Educated patients about medications, procedures and physician's instructions.

Medical Assistant

Seapointe Medical Group
San Clemente
10.2020 - 03.2022
  • Collected and recorded patient medical histories and vital signs accurately.
  • Prepared examination rooms and ensured proper sterilization of instruments.
  • Managed patient scheduling and appointment confirmations efficiently.
  • Assisted healthcare professionals with patient examinations and procedures.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Communicated clearly with patients, addressing concerns and providing information promptly.
  • Supported front office tasks, including filing and handling patient records securely.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Certified Medical Assistant

Dr. Thomas Tan (Internal Medicine)
Honolulu
07.2016 - 09.2020
  • Prepared examination rooms and ensured proper equipment availability.
  • Managed patient scheduling and appointment coordination effectively.
  • Recorded patient histories and vital signs accurately.
  • Assisted physicians with patient examinations and medical procedures.
  • Maintained medical records and updated information promptly.
  • Handled billing inquiries and insurance verification efficiently.
  • Educated patients on medications and treatment plans clearly.

Medical Assistant/Receptionist

Patrick C Murray (Orthopaedic- KMCWC)
Honolulu
02.2015 - 07.2016
  • Assisted patients with check-in and check-out procedures efficiently.
  • Scheduled appointments using electronic health record systems seamlessly.
  • Verified patient information to ensure accuracy before consultations.
  • Managed phone calls, directing inquiries to appropriate staff promptly.
  • Prepared examination rooms and medical equipment for physician use daily.
  • Maintained patient confidentiality by adhering to HIPAA regulations strictly.
  • Assisted orthopedic surgeons during procedures by preparing instruments and supplies.
  • Educated patients on postoperative care instructions and rehabilitation exercises.
  • Instructed patients on how to use crutches and other mobility aids safely and correctly.

Education

Certified Clinical Medical Assistant - Medical Assistant

Hawaii Medical College
Honolulu, HI
02-2015

Skills

  • Medical record management
  • Vital sign assessment
  • HIPAA compliance
  • Clinic administration
  • Time management
  • Appointment scheduling
  • Medical office procedures
  • Medical receptionist experience
  • Outpatient care
  • Patient check-in and check-out
  • Medical terminology
  • Office administration
  • EMR / EHR
  • Medical billing and coding
  • Medical office administration
  • Insurance verification
  • Telephone etiquette
  • Inpatient care

Certification

  • Certified Medical Assistant
  • First Aid CPR AED (American Heart Association) renewal: 11/2026

Languages

English
Native/ Bilingual
Samoan
Native/ Bilingual

References

References available upon request.

Timeline

Direct Care Staff Member

Epiphany Care Home
09.2024 - Current

Medical Assistant

So Cal Food & Allergy Institute
07.2022 - 01.2023

Medical Assistant

Seapointe Medical Group
10.2020 - 03.2022

Certified Medical Assistant

Dr. Thomas Tan (Internal Medicine)
07.2016 - 09.2020

Medical Assistant/Receptionist

Patrick C Murray (Orthopaedic- KMCWC)
02.2015 - 07.2016

Certified Clinical Medical Assistant - Medical Assistant

Hawaii Medical College
Dionnie Maxwell