Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dionnel Martinez

Granada Hills

Summary

Dynamic Sales Associate with a proven track record at Porto's Bakery And Cafe, excelling in upselling and customer relationship management. Leveraging strong product knowledge and problem-solving skills, I consistently enhanced customer experiences and streamlined operations, contributing to a goal-oriented team environment. Adaptable and proactive, I thrive in fast-paced settings. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

1
1
year of professional experience

Work History

Sales Associate

Porto's Bakery And Cafe
Northridge
06.2024 - Current
  • Upsold additional items based on customer preferences and needs.
  • Provided product selection assistance, including sizing and styling recommendations.
  • Greeted customers and delivered exceptional service to enhance shopping experience.
  • Processed credit card transactions swiftly and securely.
  • Resolved customer complaints according to established company policies.
  • Ensured compliance with safety regulations within store environment.
  • Assisted customers via phone with inquiries about operations, products, and order placements.
  • Collaborated with team members to streamline stocking processes.
  • Assisted other departments in retrieving supplies when needed.

Education

High School Diploma -

Granada Hills Charter High School
Granada Hills, CA
05-2024

Skills

  • Sales techniques
  • Product knowledge
  • Transaction processing
  • Customer assistance
  • Inventory management
  • Customer relationship management
  • Problem-solving
  • Friendly and outgoing
  • Initiative
  • Adaptability
  • Team collaboration
  • Goal oriented

Languages

Spanish
Professional

Timeline

Sales Associate

Porto's Bakery And Cafe
06.2024 - Current

High School Diploma -

Granada Hills Charter High School
Dionnel Martinez