Dionne Shiloff
Edmonton,Alberta
Summary
Dynamic professional with a proven track record at Best Value Autobody Supplies, excelling in color matching and customer engagement. Leveraged strong communication skills to enhance client satisfaction and foster supplier relationships, driving cost-effective solutions. Committed to sustainability and continuous improvement, successfully implementing waste reduction initiatives within the paint mixing department.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Paint Mixer
Best Value Autobody Supplies
04.2024 - 02.2025
- Enhanced customer satisfaction by providing expert advice on suitable paint colors and finishes for their projects.
- Developed strong relationships with suppliers that led to improved negotiation power for better pricing on raw materials.
- Maintained detailed records of material usage, batch numbers, and lot codes for accurate traceability purposes when required.
- Reduced waste by carefully tracking inventory levels and disposing of expired materials in a responsible manner.
- Played a vital role in achieving company''s sustainability goals by implementing waste reduction initiatives and recycling programs within the paint mixing department.
- Assisted customers with custom color requests, resulting in an increased number of satisfied clients with personalized solutions.
Sales Associate
Part Source
10.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Painter
Costa Do Sol Painting
06.2005 - 05.2019
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Education
Grade 12 -
NBCHS
North Battleford, SK06.1989
Skills
- Strong communication skills
- Organizational growth
- Lockout and tagout procedures
- Paint application techniques
- Color matching expertise
- Environmental compliance awareness
Languages
English
Full Professional
Certification and Training
Customer service 1&2 -Edm.AB
General PaintTech 1&2- Fort Saskatchewan.
First Aid Level C -Edm.AB
H2S Alive- Edm.AB
Confined Spaces -Edm.AB
TDG - Edm.AB
Working at Heights - Edm.AB
Timeline
Paint Mixer
Best Value Autobody Supplies
04.2024 - 02.2025
Sales Associate
Part Source
10.2023 - 04.2024
Painter
Costa Do Sol Painting
06.2005 - 05.2019
Grade 12 -
NBCHS
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