Dionne Ardren

Answering very busy phones. Doing intakes from other Hospitals where patients need Higher Level of Care. Assigning the intakes to next RN in line to receive referral. Making sure all required documents are in order for the patient to transfer to next hospital. Setting up transport as well to the next destination.

• Participated in team meetings to discuss client progress and update care strategies.
• Streamlined documentation processes to improve efficiency and reduce errors in case files.
• Researched community resources to provide clients with relevant support services.
• Monitored client outcomes and reported significant changes to case management team promptly.

• Engaged customers to identify solar energy needs and recommend suitable solutions.
• Conducted product demonstrations, highlighting benefits of solar technology to prospective clients.
• Collaborated with installation teams to ensure seamless transition from sale to project execution.
• Managed customer inquiries and provided timely follow-up to enhance satisfaction and retention.

• Assisted in coordinating patient care plans and ensuring timely follow-up appointments.
• Supported case managers by maintaining accurate and organized client records.
• Facilitated communication between clients, healthcare providers, and insurance companies.
• Conducted intake assessments to gather necessary information for case management processes.

• Managed patient admissions and discharges, ensuring accurate documentation and timely processing.
• Coordinated communication between medical staff, patients, and families to enhance workflow efficiency.
• Maintained electronic health records with precision, supporting compliance with regulatory standards.
• Assisted in scheduling appointments and managing patient flow to optimize unit operations.
• Increased ER efficiency with prompt communication between medical professionals regarding patient updates.
• Assisted in reducing wait times by promptly answering phone calls, directing inquiries, and routing messages to appropriate personnel.