Dionicio Alvarez-Herrera
Los Angeles
Summary
Dynamic sales associate with a proven track record at Sherwood Management Co, achieving $812,500,000 in sales in 2024 & 2023 . Expert in retail merchandising and customer engagement, I excel in upselling and developing effective sales strategies. My strong communication skills and product knowledge drive exceptional customer experiences and boost sales performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sherwood Management Co ( Daniel's Jewelers )
Ontario
09.2023 - 03.2025
- Achieved total sales of $588,000 in 2024, a significant increase from $225,000 in 2023. ( Started In September 2023 )
- Developed promotional strategies that effectively boosted sales volume.
- Maintained comprehensive knowledge of store merchandise and policies to enhance customer service.
Sales Associate
BANTER By Piercing Pagoda
San Bernardino
01.2023 - 09.2023
- Total Sales For BANTER By Piercing Pagoda ( 9 Months ) $167,000.( 2023)
- Executed daily recovery tasks to maintain clean and organized sales areas.
- Provided information on store products and services through incoming telephone calls.
- Ticketed, arranged, and displayed merchandise to enhance sales visibility.
Sales Associate
Helzberg Diamonds
San Bernardino
09.2022 - 01.2023
- Achieved total sales of $65,500 by supporting customers when trained associates were unavailable.
- Regularly cleaned shelves and counters to uphold organized store environment.
- Identified customer needs through welcoming greetings and inquiries.
- Guided customers to desired products by offering comprehensive information.
Education
High School Diploma -
John Wesley North High School
Riverside, CA07-2009
Some College (No Degree) -
Riverside City College
Riverside, CASkills
- Product knowledge
- Customer service
- Customer engagement
- Teamwork and collaboration
- Team collaboration
- Excellent communication skills
- Display setup
- Inventory tracking
- Upselling
- Sales strategies
- Retail merchandising expertise
- Listening skills
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Timeline
Sales Associate
Sherwood Management Co ( Daniel's Jewelers )
09.2023 - 03.2025
Sales Associate
BANTER By Piercing Pagoda
01.2023 - 09.2023
Sales Associate
Helzberg Diamonds
09.2022 - 01.2023
High School Diploma -
John Wesley North High School
Some College (No Degree) -
Riverside City College
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