Summary
Work History
Education
Skills
Languages
Timeline
Generic
Dionelio Anano

Dionelio Anano

Calgary,AB

Summary

Adept in technical troubleshooting and fostering team collaboration, I significantly enhanced system efficiency and reduced downtime at JRM Solution. My knack for problem-solving and a friendly, positive attitude have driven increased productivity and member engagement across roles. Achievements include streamlining IT processes and championing effective software solutions.

Work History

Network Tech

Sharpline
  • Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
  • Actively contributed ideas during strategy sessions that resulted in increased member engagement.
  • Enhanced public speaking skills by presenting tech findings at monthly meetings.
  • Reduced meeting inefficiencies, introducing effective agenda planning techniques.

IT Support Technician

JRM Solution
  • Streamlined IT processes for increased efficiency and reduced downtime.
  • Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
  • Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
  • Employed remote support tools effectively for efficient troubleshooting of offsite issues.

NDT Trainee

Triquest NDT
  • Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
  • Actively contributed ideas during strategy sessions that resulted in increased member engagement.
  • Enhanced public speaking skills by presenting tech findings at monthly meetings.
  • Reduced meeting inefficiencies, introducing effective agenda planning techniques.

Education

Diploma - Cyber Security

Cdi College
Calgary, AB
04.2024

Skills

  • Attention to detail
  • Time management
  • Problem-solving
  • Customer service
  • Data entry
  • Computer networking
  • Multitasking and organization
  • Team collaboration
  • Software installation
  • Technical troubleshooting
  • Computer troubleshooting
  • Friendly, positive attitude
  • Teamwork and collaboration

Languages

English
Elementary

Timeline

Network Tech

Sharpline

IT Support Technician

JRM Solution

NDT Trainee

Triquest NDT

Diploma - Cyber Security

Cdi College
Dionelio Anano