Diondra Abarca
Downey
Summary
Business development professional with proven track record in driving growth and fostering strong client relationships. Known for strategic thinking, effective communication, and strong focus on team collaboration to achieve results. Skilled in market analysis, negotiation, and partnership development, with flexible approach to meet changing needs. Trusted for reliability and consistently delivering on objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Business Development
El Rancho Vista Healthcare Center
07.2024 - 03.2025
- Expanded referral networks with hospital: physicians, case-managers, Assisted living facilities and
- ACOs, driving an increase in admissions and census growth.
- Developed and executed market expansion strategies, increasing Skilled Nursing Facility occupancy and payer mix optimization.
- Negotiated and secured high-value contracts with Medicare advantage plans , HMOs, and private insurers, enhancing revenue streams.
- Leverage referral systems to track, analyze and convert high-quality patients leads efficiently.
- Increased overall Medicare census from 17 ADC to 37 in 3 months.
Community Liaison
Downey Post-Acute
04.2020 - 07.2024
- Cultivated long-term partnerships with physicians, hospitals and home health/ hospice organizations to secure a robust referral pipeline.
- Conducted thorough referral assessments ensuring patient-facility compatibility and streamlining admission process for improved operational efficiency.
- Increased Medicare census from 3 to an all-time high of 34 Medicare ADC.
- Negotiated key contracts to enhance service offering and revenue streams.
- Led Business Development initiatives in a competitive market, increasing referral relationships and driving consistent growth in Medicare ADC and Qmix.
Director of Marketing
Greenfield Care Center of South Gate
10.2017 - 03.2020
- Analyzed market trends to identify opportunities for expansions and facility improvements.
- Spearheaded strategic marketing initiatives, positioning the facility as a preferred post-acute care provider.
- Led negotiations with key referral partners, increasing Medicare, PDPM and HMO patient volume.• Developed community outreach programs including hospital seminars, educational workshops and networking events.
Education
Associate of Arts - Business Administration
Long Beach City College
Long Beach, CA06-2026
Skills
- Skilled in CRM Software Utilization
- Strong Verbal Communication
- Team Leadership
- Critical Analysis Skills
- Proficient in Organization Techniques
- Contract Negotiation
- Networking
Languages
Spanish
Certification
CPR/BLS- March 2025
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Director of Business Development
El Rancho Vista Healthcare Center
07.2024 - 03.2025
Community Liaison
Downey Post-Acute
04.2020 - 07.2024
Director of Marketing
Greenfield Care Center of South Gate
10.2017 - 03.2020
Associate of Arts - Business Administration
Long Beach City College
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