Summary
Overview
Work History
Education
Skills
Additional Skills And Abilities
Personal Interests And Activities
Relevant Personal Information
Additional Training
Timeline
Generic

Dion Skolseg

Calgary,Canada

Summary

Highly focused and driven professional with experience in sales and customer service, operational management, and effective communication. Proven ability to energize and support teams, increasing revenue and client satisfaction, and maintaining the highest standards of service. Seeking a fulfilling role where I can utilize my experience and passion, and revitalize my current knowledge with fresh skills and new experiences.

Overview

11
11
years of professional experience

Work History

Store Manager

Peppinos Gourmet Food
Calgary, AB
10.2023 - Current
  • Fast paced operations management, store development, customer care, retail merchandising, sales and promotional initiatives, inventory management, coaching, administrative duties, sales and customer service, food preparation.
  • Managed labour costs, product waste/reduction, store community awareness, and significantly boosted productivity while elevating store and employee standards.

Store Manager, Barista

Analog Coffee
Calgary, Canada
03.2022 - 09.2023
  • Operational directing, pristine customer care, merchandising and product promotion, inventory management, training, administrative management, sales and customer service, and specialty beverage crafting.
  • Led the opening and introduction of the store from the ground up.

Barista, All Rounder

Good Earth Cafe
Calgary, Canada
11.2021 - 03.2022
  • Excellent sales and customer service, food and beverage preparation, medium-high volume baking.

Team Lead, Barista

Phil & Sebastian Coffee Roasters
Calgary, Canada
08.2020 - 07.2021
  • Team efficiency invigorator, third wave specialty café experience, product testing, smart sales, customer care/service, specialty beverage crafting.

Assistant Manager, Barista, Social Media Handler

Grounds for Coffee
Vancouver, Canada
04.2019 - 06.2020
  • Developed a streamlined training system for an efficient team workflow in an extremely high paced-high volume environment, diligent customer care/service, brand invigoration, effective scheduling and labour management, sales and special product promotions.

Actor/ Script Writer/ Casting Assistant

Trisko Talent Management, KC Management
Vancouver, Canada
02.2014 - 09.2019

Additional Film & Television Industry Experience:

  • Northshore Studios, Crewbite Inc.- Production Assistant, Grip

Additional Work History

Various
Calgary/Vancouver, AB/BC
11.2012 - 03.2016
  • Cobs Bread Bakery, Vancouver: Baker, Sales Associate
  • Elephant + Castle Pub, Vancouver: Waiter, Expeditor, Barback
  • The Bourbon Bar, Vancouver: Bartender, Barback
  • Earls Kitchen & Bar, Calgary / Vancouver: Server, Expeditor, Line Cook
  • Marriott Hotels, Calgary: Banquet Waiter, Concierge
  • Cineplex Theatres, Calgary: Concession Attendant, Cashier

Education

Project Management Certificate -

Coursera

Film Studies and Performance Diploma -

School Creative Institute of the Arts, Vancouver

High School Diploma -

Dr. E. P. Scarlett High School
Calgary, AB

Skills

  • Outstanding Interpersonal Communication
  • Stellar Customer Service
  • Invigorating Team Player
  • Excellent Punctuality
  • Patient Leadership
  • Highly Receptive to Direction / Adaptable to Change
  • Small - Large Scale Inventory Management
  • Administrative Duties

Additional Skills And Abilities

  • General handyman capabilities (tool usage, safety awareness, mechanically inclined, and a strong and varied understanding of computers and technology).
  • Ability to lift heavy objects, sit or stand for extended periods of time, and capable of work that requires physical movement.

Personal Interests And Activities

  • Architecture, interior design, landscaping.
  • Music production and writing.
  • Travel and culture.

Relevant Personal Information

Driving License: Class 5

AGLC, ProServe: 10/15/2023 - 10/15/2028

Additional Training

Effective Communication and Conflict Resolution, Group Training Intensive, Dr. Geoff Williams, Victoria, 06/2018 - 09/2018

Timeline

Store Manager

Peppinos Gourmet Food
10.2023 - Current

Store Manager, Barista

Analog Coffee
03.2022 - 09.2023

Barista, All Rounder

Good Earth Cafe
11.2021 - 03.2022

Team Lead, Barista

Phil & Sebastian Coffee Roasters
08.2020 - 07.2021

Assistant Manager, Barista, Social Media Handler

Grounds for Coffee
04.2019 - 06.2020

Actor/ Script Writer/ Casting Assistant

Trisko Talent Management, KC Management
02.2014 - 09.2019

Additional Work History

Various
11.2012 - 03.2016

Project Management Certificate -

Coursera

Film Studies and Performance Diploma -

School Creative Institute of the Arts, Vancouver

High School Diploma -

Dr. E. P. Scarlett High School
Dion Skolseg