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Dynamic professional with extensive experience in mechanical diagnostics and maintenance management. Known for adaptability and strong teamwork, successfully training others and ensuring compliance with safety standards. Committed to minimizing operational disruptions through effective scheduling and communication.

Results-oriented Road Service Technician with expertise in mechanical diagnostics and repairs. Strong focus on safety, time management, and customer education, consistently contributing to service efficiency and customer satisfaction.

At Premier Truck Group, I excelled as a Road Service Technician, significantly enhancing fleet uptime by swiftly diagnosing and repairing mechanical issues, including expert electrical diagnostics. My commitment to continuous improvement and exceptional customer service, underpinned by strong problem-solving abilities and technical knowledge, drove increased customer satisfaction and team performance. In the process I have also had the opportunity to train some new hires and try to lead them in the direction they needed at the time. For several years I have had the pleasure and opportunity to take care one of our bigger customers, keeping them happy and satisfied and taking care of any issues or concerns they may have. I have also had the opportunity to make new customers and make there esperance one they will use us again in the future. I have scheduled my own work load, kept paperwork together and filed warranty claims to were tickets only needed closed and billed. I am always willing to improve or do what the job is requiring me to do and learn new things.

Adept at optimizing productivity and enhancing safety, my tenure at Crown Equipment showcased my ability to multitask and prioritize effectively, ensuring customer satisfaction. Skilled in diesel engine, gas engine, and battery electric maintenance and demonstrating exceptional teamwork, I bring a comprehensive skill set, including mechanical troubleshooting and a proven track record of meeting tight deadlines, to my next role.

Dion Delacruz

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Road Service Technician

Diesel Technician

Service Associate

Cashier

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High School Diploma -

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Road Service Technician

Diesel Technician

Service Associate

Cashier

High School Diploma -

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