Diogo Felipe Neto Catarino
Toronto,ON
Summary
Dynamic professional with a proven track record at Arcosrell Construction, adept in customer relationship management and precise attention to detail. Excelled in motivating teams and exceeding client expectations, significantly enhancing customer satisfaction and repeat business. Skilled in problem-solving and multitasking, with a commitment to safety and quality.
Overview
3
3
years of professional experience
Work History
Assistant Carpenter
Arcosrell Construction
10.2024 - 12.2024
- Supported team members in maintaining a clean and safe work environment to prevent accidents.
- Increased client satisfaction with precise measurements and adherence to design specifications.
- Contributed to timely project completion by accurately cutting, shaping, and assembling building materials.
- Assisted in reducing material waste through the accurate reading of blueprints and plans.
- Exceeded client expectations by going above and beyond in the execution of assigned tasks, resulting in repeat business and word-of-mouth referrals.
Site Supervisor
Toronto Water Bikes
05.2024 - 10.2024
- Oversaw personnel safety and efforts at work site.
- Trained new team members on site policies and procedures.
- Ensured all rental equipment was in excellent condition and ready for customers.
- Ensured all customers had an exceptional experience from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Baker
Tina's Treats & Stuff
02.2022 - 04.2024
- Managed supply stocking and ensured optimal inventory levels.
- Handled customer orders with precision and attention to detail.
- Ensured accurate and prompt delivery of bakery products to customers.
- Assisted head baker in creating unique and innovative recipes, resulting in a diverse and appealing product selection.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
St. Basil The Great College School
20 Starview Ln06-2023
Skills
- Customer relationship management
- Professional customer service
- Attention to detail and organization
- Conflict resolution
- Relationship building
- Motivating teams
- Time management
- Problem solving
- Friendly, positive attitude
- Multitasking
- Excellent communication
- Customer service
Languages
English
Native or Bilingual
Portuguese
Elementary
Timeline
Assistant Carpenter
Arcosrell Construction
10.2024 - 12.2024
Site Supervisor
Toronto Water Bikes
05.2024 - 10.2024
Assistant Baker
Tina's Treats & Stuff
02.2022 - 04.2024
High School Diploma -
St. Basil The Great College School
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