Dinushka Silva
Foothill Ranch
Summary
Highly motivated and passionate environmental artist, eager to apply my visual effects knowledge in a professional setting. Seeking opportunities to collaborate with experienced professionals, challenge my skills, and explore innovative ways to enhance my craft. Committed to delivering high-quality work with a strong focus on attention to detail and effective time management, ensuring projects are completed within deadlines.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Cub Care Daycare
04.2017 - Current
- Supervised and cared for 10-15 infants and toddlers, ensuring a safe and nurturing environment for their growth and development
- Assisted in teaching developmental and social skills, encouraging children to become independent and confident individuals
- Developed and implemented age-appropriate curriculum, fostering early learning and cognitive development in young children
- Collaborated closely with parents and families to provide tailored care and ensure optimal experiences for both children and families
- Demonstrated strong communication and interpersonal skills, building positive relationships with children, families, and coworkers
Sr. Testing Tech
Boundary Devices - Now Ezurio
08.2021 - 10.2023
- Led and facilitated the RMA (Return Merchandise Authorization) department, collaborating with a team to ensure efficient and accurate product returns, maintaining high-quality standards for customer satisfaction
- Resolved numerous customer issues by fostering strong interdepartmental collaboration, ensuring timely and effective solutions to complex problems
- Acted in a managerial capacity, overseeing customer order intake and strategically distributing workloads across a large team to optimize efficiency and meet deadlines
- Conducted training for new team members on product procedures, promoting innovative problem-solving and continuous improvement to enhance operational practices and drive performance
Drop Clerk/Online Order Dept.
Ralphs
08.2020 - 08.2021
- Provided excellent customer service in a friendly, community-oriented environment, ensuring positive experiences for both customers and coworkers, contributing overall to a friendly, productive environment
- Gained hands-on experience in manual labor, including tasks in the Drop Clerk and Online Order Departments, improving physical stamina and efficiency
- Developed strong time management skills by working in high-speed, fast-paced environments to meet tight deadlines and manage competing priorities
- Took initiative in self-training, learning tasks independently, and fostering a culture of self-reliance and problem-solving within the store
Electronics specialist
Target
06.2019 - 11.2019
- Provided expert assistance and product knowledge to customers in the electronics department
- Leveraged a strong background in electronics and personal computer assembly to offer technical guidance and troubleshooting support to customers
- Gained exposure to a broad range of electronic products beyond computers, expanding technical knowledge and adaptability
- Collaborated with multiple team leads, strengthening teamwork and communication skills in a dynamic, fast-paced retail environment
- Developed problem-solving and customer service skills, ensuring customer satisfaction by addressing inquiries and providing personalized product recommendations
Education
Associate of Science -
Irvine Valley College
Irvine, CASkills
- Environmental Artist
- Unreal Engine 5
- Blender
- Visual Effects
- Team player, offering an upbeat, positive attitude
- Strong problem solving skills
- Customer service
Timeline
Sr. Testing Tech
Boundary Devices - Now Ezurio
08.2021 - 10.2023
Drop Clerk/Online Order Dept.
Ralphs
08.2020 - 08.2021
Electronics specialist
Target
06.2019 - 11.2019
Administrative Assistant
Cub Care Daycare
04.2017 - Current
Associate of Science -
Irvine Valley College
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