Dinorah Hicks
Modesto
Summary
Dedicated volunteer with strong skills in classroom management and effective communication. Specialized in supporting teachers and fostering a positive learning and outdoor environment for elementary students.
Overview
13
13
years of professional experience
Work History
Elementary School Volunteer
Sipherd Elementary
Modesto
10.2022 - Current
- Assisted teachers with engaging classroom activities in reading, writing, and math, enhancing student learning experiences.
- Read stories aloud to classes of elementary school-aged children.
- Chaperoned multiple field trips, overseeing group of TK to 5th graders to ensure safety and enjoyment.
- Coordinated planning and execution of school fairs, parties, and fundraisers, contributing to community engagement and school spirit.
Head Cashier
Home Depot
San Leandro
07.2013 - 10.2016
- Managed customer transactions during peak hours to minimize wait times and improve customer satisfaction.
- Supervised cashiers to ensure adherence to cash handling procedures and accuracy in transactions.
- Trained new employees on register operations and customer service standards to enhance team performance.
- Resolved customer issues and provided effective solutions promptly.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Maintained cleanliness and organization of the checkout area consistently.
- Assisted in inventory management by tracking register supplies accurately.
- Collaborated with management to improve checkout processes and efficiency.
Education
High School Diploma -
San Leandro High School
San Leandro, CA06-2035
Citizenship Course
Pearson Education Center
Modesto, CA11-2025
Theater Arts
Chabot College
Hayward, CA03-2026
Skills
- Classroom management
- Classroom engagement
- Classroom supervision
- Teacher support
- Classroom assistance
- Activity leadership
- Youth development
- Community outreach
- Parent-teacher communication
- Effective communication
- Team collaboration
- Conflict resolution
- Positive reinforcement
- Creative problem solving
- Time management
- Creative activities
- Peer mentoring
- Multilingual communication
- Safety supervision
Languages
Spanish
Native/ Bilingual
Timeline
Elementary School Volunteer
Sipherd Elementary
10.2022 - Current
Head Cashier
Home Depot
07.2013 - 10.2016
High School Diploma -
San Leandro High School
Citizenship Course
Pearson Education Center
Theater Arts
Chabot College