- Playing Sports
- Volunteering with youth sports programs as a Soccer coach
- Participate in golf and hockey, as recreational activities to maintain physical fitness
- Enjoy hobbies that combine physical activity with outdoor exploration
- Horseback Riding
- I participate in a variety of outdoor recreational activities
Dino Denofrio
Jack of all trades
Gloucester,ON
Summary
Dynamic leader with a proven track record at City Transfer & Storage, adept in problem-solving and critical thinking. Excelled in fostering teamwork, enhancing customer satisfaction, and driving operational efficiency. Achieved significant cost savings through strategic negotiations, demonstrating a blend of exceptional computer skills and a friendly, positive attitude.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Head Night Dispatch and Driver Services
City Transfer & Storage
08.2019 - 10.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed Tractor and 5 ton leases and purchases.
- Handled the inventory of equipment ( from Trucks and trailers )
- Scheduled maintenance of equipment
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintain Logbooks and driver hours of service.
Managed and Operated Logistics Company
City Transfer Delivery and Logistics
10.2010 - 03.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Owner
Eastern Concrete Drilling and Sawcutting LTD
10.1989 - 08.2008
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
No Degree - Upgrading To Grade 12
Algonquin College
Ottawa, ON01-1981
Skills
- Friendly, Positive Attitude
- Customer service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Multitasking Abilities
- Critical Thinking
- Computer Skills
- Decision-Making
- Problem resolution
- Dependable and responsible
- Loading and unloading
- Vehicle inspections
- Route logs
Accomplishments
- Supervised team of over 40 staff members.
- Certified employees and drivers in Whims and Hazmat
Certification
- WHIMS MTO 2019
Interests
Timeline
Head Night Dispatch and Driver Services
City Transfer & Storage
08.2019 - 10.2020
Managed and Operated Logistics Company
City Transfer Delivery and Logistics
10.2010 - 03.2012
Owner
Eastern Concrete Drilling and Sawcutting LTD
10.1989 - 08.2008
- WHIMS MTO 2019
No Degree - Upgrading To Grade 12
Algonquin College
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