Dinit Patra
Ottawa,ON
Summary
Dynamic professional with a proven track record in customer service and team leadership, notably at NMDC Steel Plant where I spearheaded cost-saving measures, enhancing operational efficiency. Skilled in project management and vehicle assessment, I excel in fast-paced environments, demonstrating exceptional work ethic and a team player mentality.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Petro-Canada
11.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Team Lead
Esso Gas Station
02.2024 - 11.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Junior Engineer
NMDC Steel Plant
04.2023 - 01.2024
- Ensured compliance with safety regulations during all phases of project implementation, resulting in zero incidents or accidents onsite.
- Reduced production costs by implementing cost-saving measures in materials procurement and manufacturing processes.
- Evaluated existing systems and processes to identify areas for improvement, leading to increased operational efficiency across projects.
- Collaborated with engineering team to determine project specifications.
Service Advisor
Mahindra Automobiles
12.2019 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelors - Mechanical Engineering
MEMS
Balasore, India08-2018
One Year Diploma - International Business Management
Durham College
Oshawa, None04-2025
Skills
- Customer service
- Team leadership
- Testing procedures
- Vehicle assessment
- Project management
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team management
- Quality assurance
- Team player mentality
- Cashier training
- Handling customer complaints
- Heavy lifting
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Tobacco Seller's License - Various State Agencies.
- ServSafe Food Handler's Certification
Timeline
Cashier
Petro-Canada
11.2024 - 03.2025
Cashier Team Lead
Esso Gas Station
02.2024 - 11.2024
Junior Engineer
NMDC Steel Plant
04.2023 - 01.2024
Service Advisor
Mahindra Automobiles
12.2019 - 04.2023
Bachelors - Mechanical Engineering
MEMS
One Year Diploma - International Business Management
Durham College
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