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DINESH KUMAR GUNDRA

DINESH KUMAR GUNDRA

Toronto,ON

Summary

  • Process driven and result oriented professional with extensive experience in Business Analysis, Business Intelligence, Software Testing and Operations Management in Banking and Financial Service Industry.
  • Highly accomplished Business Analyst in Banking Domain with experience in Reconciliations, Payment services, Liquidity, OTC Credit Derivatives Confirmations and Fixed income securities settlements.
  • Extensive experience in gathering requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME's) and Facilitated workshops with all required stakeholders in developing Business Requirement Documents (BRD).
  • Proficient in preparing BRD, FRD, analyzing Change Requests and in preparation of Test Strategy, Test Plan, Test scenarios and Test Cases.
  • Proficient in development & support of Intellimatch 9.2.7 or above.
  • Extensive knowledge of IntelliMatch Database linkage and functionalities.
  • Adroit in building SQL Stored procedures, writing functions, complex queries.
  • Expert in advanced Excel with ability to debug, code complex functions/macros in VBA.
  • Experienced in developing PowerApps canvas application integrated with Multiple Office 365 services.
  • Interpreting and analyzing data through Power BI by creating and maintaining interactive visualizations and dashboards sourced from various systems.
  • Experienced in creating daily backups and automating routine tasks using Power Automate flows.

Overview

18
18
years of professional experience

Work History

Lead Business Analyst, Senior Manager

TCS, Canadian Multinational Investment Bank
04.2017 - Current

Process Description: Project Delivery - iMatch Reconciliations, Business Intelligence

Environment/Tools: Intellimatch 9.2.7, Power Platform, MS SQL Server 2019

  • Gathered requirements from client to study feed files, working of manual reconciliation and subsequently assessing feasibility of automating reconciliation to Intellimatch 9.1
  • Prepared iMatch Architecture Diagrams, Design Overview, High Level Requirement and Detailed Requirement Specification Document of reconciliations in scope for automation
  • Configured complex Cash and Securities reconciliations on Intellimatch via iMatch, Recollector and Admin modules
  • Developed intricate SQL stored procedures to build customized reports for end users.
  • Produced interactive Power BI reports, Dashboards, Power Pivot and Power View reports.
  • Developed enterprise level App using Power Platform suite of tools like PowerApps, Power Automate and Power BI.
  • Conducting QA and UAT for reconciliations build and consequently obtaining approval from stake holders by conducting walk-through of reconciliation solution to deploy reconciliation onto production environment

Notable Attainments:

  • Awarded title of Contextual Master for building application related to Process, Risk and Controls within the bank.
  • Received “On the Spot” award for building banks third most complex reconciliation till date.
  • Highly acclaimed for solely building enterprise-wide app using Power Platform suite of tools.
  • This application was widely acclaimed for digital transformation initiative that integrated digital technology in all areas of business. Optimized operational continuity by implementing enhanced inventory documentation.

Lead Agile Business Analyst/ Scrum, Senior Manager

TCS, British Multinational Bank
12.2014 - 03.2017

Process Description: Hexad Reconciliations

Environment/Tools : Intellimatch 8.2/9.1, MS SQL Server 2012, MS Visio, JIRA, HP QC 11

  • Identified the client/organizational needs and provide suitable agile system based solutions
  • Lead and mentored teams using Agile/Scrum practices, facilitate Scrum meetings to remove obstacles
  • Guided development teams to break down complex user story into simplified versions for execution
  • Prepared reconciliation High Level Matrix and source system inventory for the existing recons
  • Analyzed the existing configuration of match models and optimizing the recon build models
  • Enhanced and migration of existing recons from Intellimatch 8.2 to intellimatch 9.1
  • Ensured optimum utilization of resources and provided capacity planning reports to the clients
  • Planned and tracked code migration activities; ensured migrations follow agreed procedures
  • Provided visibility in progress by maintaining backlog, burn down charts, velocity analysis, etc

Notable Attainments:

  • Successfully Lead the Scrum Team and migrated the Bank wide Depot stream of reconciliation onto iMatch platform.

Business Process Manager

TCS
08.2014 - 11.2014

Process Description : Business Process Modeling

  • Evaluated existing business processes . Determined and outlined business process improvements.
  • Worked closely with business process owners to design/ implement practical and optimal solutions to complex business problems
  • Conducted focus groups, workshops, presenting findings and recommendations to the clients

E2E Test Manager , Designation : Manager

TCS, Bank of America Merrill Lynch
06.2013 - 07.2014

Process Description : System Integration testing – Asia Receipts Matching

Environment/Tools: Informatica, Kofax, HP Quality Center 11

  • Involved in Test plan, Test Strategy, Test Processes, Test Deliverables, Task allocations, monitoring & mentoring team members, Project Estimations, Interaction with client, Resource recruitment, Defect tracking process, prioritizing & assigning defects and Audit management
  • Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources
  • Responsible for project deliverables from evaluation, conception and completion
  • Establishing milestones, anticipating issues, and monitoring adherence to project scope, schedules and requirements
  • Preparation and review of Test scenarios and Test scripts
  • Identifying the project risks, highlighting it to the stakeholders with possible impact, preparing and implementing the risk mitigation plan
  • Recording/maintaining test statistics, providing daily metrics and status updates and signoffs
  • Own and manage the testing activities of multiple application and releases throughout its software development lifecycle covering functional, non-functional & regression testing across systems at System Integration Test level and facilitating/coordinating the right level of UAT
  • Prepared RFP work plans for proposals and reviewed these with the proposal team

Notable Attainments:

  • Successfully delivered 4 major releases for ARM and on boarded 3 clients onto TLM
  • Awarded for key contribution as a Test Manager for ARM by Bank of America Merrill lynch.

Project Test Manager, Designation: Manager

TCS, Citibank
12.2011 - 05.2013

Process Description: System Integration Testing/User Acceptance Testing - CitiFT NA UAT (Fund Transfer System), Regional Balance Control System (Liquidity Management System) , Payment Flow Management (Payment Reporting System)

Environment/Tools: Global Pay Plus , Paylite, RBCS, PFM , HP Quality Center 11, HP QTP

  • Using project management methodologies, principles and techniques to develop project plans to cost, resource and manage project
  • Defining and implement communication strategy, Program best practices, standard templates etc
  • Acting as a central reference and information source, providing guidance and assistance in the system project decision making process
  • Analyzing technical specifications and developing comprehensive test strategies and plans
  • Responding to RFPs (Request for Proposal) for the new business opportunities
  • Gathered technical requirements from design sessions and translated/simplified requirements
  • Skilled in providing functional specifications to the technical team to bring out technical solutions
  • Preparation and review of Test scenarios and Test scripts for manual and automation testing
  • Handling a span of 24 associates and conducting confirmation/appraisals for team members
  • Structured Business Process Model capturing entire E2E functionality for CitiFT for North America

Notable Attainments:

  • Successfully lead the team in delivering 3 major releases with zero post production issues.

Lead Analyst

Wipro Ltd, UBS Investment Bank
06.2010 - 12.2011

Process Description : Fixed Income Cash, Repo, Collateral and Prime Brokerage Settlement

Environment/ Tools : Euclid, SQL, UNIX, UML, MS Word, Excel, Power point, MS Visio, TLM

  • Responsible for confirmation, trade validations of cash, repo, prime brokerage & collateral reprising
  • Processing payments, ensuring client's standing instructions for remittances are carried out
  • Assisted change the bank (CTB) projects from concept to delivery
  • Involved in all the phases of SDLC and was instrumental in achieving steady state (BAU) of the projects.

Senior Analyst

Wipro Ltd, UBS Investment Bank
03.2008 - 05.2010

Process Description: OTC Credit Derivatives – Confirmation (Matching/Drafting)

Environment/Tools: DTCC, Markit Website, ICE, SQL, UML, MS Word/Excel/Power point, MS Visio


Responsible for ensuring:

  • The trade booked in front office booking system matches with what UBS shows on DTCC
  • All trades are verbally confirmed with counterparties within T+2 days
  • Trades are confirmed in DTCC in a timely manner & investigation of breaks/alleges
  • Apart from CDS, confirmations cover structured products such as ABS, CMBS, RMBS, CDO, ABX, CMBX, RMBX, TRX and Swaptions
  • Confirmations – Paper / DTCC Drafting
  • Responsible for investigating the drafting problem queues when a trade does not flow STP
  • Setting up the Static's for new funds, drafting and reviewing of Master Confirmation Agreements
  • Managing drafting of the paper docs as per ISDA standards for trades which are not DTCC eligible
  • Identifying and resolving the trade booking discrepancies with the front office to ensure that UBS's booking is as per ISDA standards

Notable Attainments:

  • Significantly migrated CD Paper Drafting Process from UBS London to Wipro Ltd on Business Visa.
  • Recipient of two Process Improvement certifications, involving the automation of setting up the statics for the new clients which improved the accuracy and saved 2 hrs of production time per day
  • Featured in UBS Investment Bank News letter for preparing and implementing a PEX project with resulted in the reduction of 2 Full Time Employees.

Team Developer

Bank of America Continuum Solutions Private Ltd
09.2006 - 03.2008

Process Description : Global Treasury Operation – Payments /Credit Administration - AOC

Responsibilities:

  • Handling process deals of the payments which fail certain criteria predominantly due to lack of funds in the clients account with the releasing of the payments
  • Coordinating with the Portfolio Managers to obtain the approvals for releasing the payments with insufficient funds in the client account
  • Supervising credit facilities assigned to the clients like setting up of new limits to the clients, renewal and maintenance of the credit lines
  • Ensuring compliance of, KYC and credit risk management to ensure stable credit portfolios.

Team Member

Bank of America Continuum Sols Pvt Ltd
10.2004 - 03.2008

Process Description : Global Treasury Operation – Asia Payments

Responsibilities:


  • Processing of customer applications via SWIFT to various beneficiaries within the specified time both to local banks as well as overseas banks.
  • Payment types such as MT103, MT202,MT191,MT192,MT199 were processed, verified and released.
  • Adhering strict compliance with regards to payment processing like OFAC and AML.

Key Achievements:


  • Transitioned the process of AOC from Bank of America London on a work permit
  • Received 2 Six Sigma Automation Certification for the automation of the allocation spreadsheet which resulted in the reduction of one full time employee and automation of direct debit payments.
  • Received Bank of America Spirit Platinum Award for 3 consecutive quarters of 2007

Education

MBA - Finance

Osmania University
Hyderabad
05.2004

Bachelor of Science - Computer Science

Osmania University
Hyderabad
05.2002

Skills

Business Skills:

  • Process Modeling : AS-IS and TO-BE Maps, BRD, FRD and Impact Analysis
  • Domain Skills: Business Intelligence, Reconciliations, SWIFT funds transfers, Liquidity Management, OTC Credit Derivatives, Fixed Income securities settlement
  • Languages: SQL, VBA (created advanced Macros using VBA to automate reports), Python
  • Databases: MS Access, MS SQL Server 2019
  • Power Platform: PowerApps, Power Automate and Power BI
  • Software Testing : HP QC 11

Certification

Certified ScrumMaster® (CSM)) offered by Scrum Alliance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Lead Business Analyst, Senior Manager

TCS, Canadian Multinational Investment Bank
04.2017 - Current

Lead Agile Business Analyst/ Scrum, Senior Manager

TCS, British Multinational Bank
12.2014 - 03.2017

Business Process Manager

TCS
08.2014 - 11.2014

E2E Test Manager , Designation : Manager

TCS, Bank of America Merrill Lynch
06.2013 - 07.2014

Project Test Manager, Designation: Manager

TCS, Citibank
12.2011 - 05.2013

Lead Analyst

Wipro Ltd, UBS Investment Bank
06.2010 - 12.2011

Senior Analyst

Wipro Ltd, UBS Investment Bank
03.2008 - 05.2010

Team Developer

Bank of America Continuum Solutions Private Ltd
09.2006 - 03.2008

Team Member

Bank of America Continuum Sols Pvt Ltd
10.2004 - 03.2008

MBA - Finance

Osmania University

Bachelor of Science - Computer Science

Osmania University
DINESH KUMAR GUNDRA