Dinesh Swaminathan
Mississauga,ON
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Server
Pur And Simple
2023.03 - 2024.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Goodfellas Wood Oven Pizza
2018.02 - 2023.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales significantly by upselling higher-end products to customers.
Assistant Store Manager
HotBreads Bakery
2014.07 - 2021.06
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed and created a customer database for future promotions.
Education
BBA - Management Economics And Finance
University of Guelph
Guelph, ONHigh School Diploma -
The Westminster School
Dubai, UAE06.2008
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Adaptable and Flexible
- Inventory Management
- Process Monitoring
- MS office competency
- Suggestive Selling
- Order Accuracy
Languages
English
Native or Bilingual
Timeline
Server
Pur And Simple
2023.03 - 2024.03
Server
Goodfellas Wood Oven Pizza
2018.02 - 2023.04
Assistant Store Manager
HotBreads Bakery
2014.07 - 2021.06
BBA - Management Economics And Finance
University of Guelph
High School Diploma -
The Westminster School
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