Dinesh Sharma
Surrey
Summary
Self-motivated administrative professional with an efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
1
1
Certification
Work History
Front Office Associate
The Leela Palace Udaipur
- Enhanced guest satisfaction by providing exceptional front office service and promptly addressing inquiries.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Tour Guide
Leisure's Travel
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Education
Post-Baccaleurate Diploma - Global Hospitality And Tourism Management
Capilano University
North Vancouver, BC12.2024
Bachelor of Hospitality Management - Hotel Management And Catering Technology
Global Institute of Management
Amritsar04.2022
Skills
- Meeting Coordination
- Sales Support
- Problem-Solving Skills
- Inventory management
- Administrative support
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Serving It Right
Timeline
Front Office Associate
The Leela Palace Udaipur
Tour Guide
Leisure's Travel
Post-Baccaleurate Diploma - Global Hospitality And Tourism Management
Capilano University
Bachelor of Hospitality Management - Hotel Management And Catering Technology
Global Institute of Management
Serving It Right
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