Dinesh Navaratne

• Maximized performance by monitoring daily activities and mentoring team members.
• maintaining open lines of communication, and ensuring high-quality service delivery.

• Royal Bank of Canada "Conference Award" for Exceptional Performance in 2023.
• Launched an award winning Talent Partner Dashboard.
• Built Composite Reports for specific complex needs.
• Delivered meaningful metrics, trends and analytical insights via Workday reporting and dashboards to enable end users/stakeholders. (Advanced, Matrix, Trending, Transposed, Composite etc.).
• Understanding requirements for new report requests and advised/consulted on best practice approaches to report development.
• Analyzed report builds carried out by implementation partner and overhauled those as required by the business.
• Conducted root cause analysis to identify data entry errors and collaborated with leadership and provided appropriate guidance to fix and prevent future issues.
• Developed standardized processes and approaches for report creation, distribution, and administration.
• Maintained strong business relationships with key stakeholders to resolve data and reporting challenges.
• Trained and educated users/team across Talent Data & Analytics and HR COE's enabling best use of the system/reporting tools.
• Conducted Security Analysis to expand data sources as and when needed.

• Lead Reporting Analyst for the Total Rewards Product Team.
• Worked on continuous improvement for compensation cycle reporting.
• Supported the annual compensation review process’ scorecard enhancements, compensation statements (BIRT), report updates, tier 3 support for reporting related queries.
• Participated and provided guidance in end-to-end design reviews, prototype reviews and user acceptance testing.
• Lead role in launching Knowledge Base, Journeys, Workday Help as an early adopter with minimal resources (End to End).
• Lead role in launching the new Development Plan framework in Workday.

• Maintained the integrity of Workday through maintenance of data entry guidelines and regular audits globally.
• Optimized overall Workday functionality and efficiency of the system architecture.
• Provided support and training for global HR Partners on current and new workday functionality, by creating guidelines and virtual training.
• Researched, analyzed and resolved Workday issues globally as a SME (Tier 1, 2 and 3 support).
• Developed Global HRIS reports in Workday to increase efficiencies.
• Lead role in testing for process upgrades and implementations in Workday.
• Conducted mass data uploads(EIB's) in Workday.
• HR Data auditing for budgeting, payroll etc.
• Ensured proper security controls are maintained in Workday.
• Designed launched Performance Review templates for annual reviews.
• Successfully implemented the Absence Management Module for USA.
• Post Go-Live global support for the Workday Recruitment Module.
• Project Management support for migrating all global payroll systems into one global payroll platform and integration of payroll with Workday for Canada, Europe & Asia.
• Project Management support for the Workday/Active Directory integration project and Post Go- Live support for end users.
• Collaborated with Payroll, IT, Rewards, HR for specific projects.

Relevant Workday Experience

• Managed the HR Services Delivery Team at London Stock Exchange with full responsibility of employee life cycle activities and reporting within Workday.
• Lead role in a Workday data cleanup project at London Stock Exchange.
• Played a key role as a HRBP during the Workday launch at Unilever.