Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
References
Timeline
SoftwareEngineer

Dinakar Sekar

Nanaimo,BC

Summary

Organized, dedicated and ambitious budding professional with excellent attention to detail, and thirst for learning interesting in working closely with experienced attorneys and contribute to the success of a dynamic law firm. Offering a degree in Engineering studies and over seven years of work experience in support, operations, and research, seeking an entry-level position at a mid-sized firm.

Overview

10
10
years of professional experience

Work History

Part-Time Stocking associate and Cashier

London Drugs
Nanaimo, British Columbia
10.2023 - Current

• Demonstrated expertise in inventory management, including up stocking, down stocking, and meticulous organization of plants, ensuring optimal stock levels and accessibility.
• Experienced cashier, proficient in processing customer transactions efficiently and providing exceptional customer service to enhance customer satisfaction and loyalty.

Part-Time Customer Service Associate

Rona
Nanaimo, British Columbia
03.2023 - 07.2023

• Skilled in inventory management, adept at optimizing stock levels through strategic stocking and meeting business needs and customer demand.
• Demonstrated ability to deliver superior customer service, managing inquiries, order placements, and returns/exchanges with efficiency and empathy.

Part-Time Inventory Associate

Western Inventory Service
Nanaimo, British columbia
01.2023 - 03.2023

• Skilled in conducting precise inventory tallying for partner stores, ensuring accurate stock levels, and facilitating effective inventory management.

Senior Catalog Associate

Amazon Development Centre
Chennai, Tamil Nadu
05.2016 - 11.2022

• Directed a team of 10 associates, overseeing project deliverables and task allocations to ensure timely and efficient completion of objectives.
• Conducted research to ensure consistent product availability and effectively addressed arising issues, maintaining high customer satisfaction levels, achieving quality improved quality scores from 68% to 98.47%.
• Worked closely with stakeholders and top-selling partners, playing a pivotal role in reinstating products on Amazon.com, thereby contributing to the platform's variety and consumer satisfaction which led to being recognized as the best employee by Selling partners for the month of May 2020.
• Ensured the integrity of seller listings by validating feedback and approving listings for critical categories, upholding Amazon's standards for product quality and seller performance.
• Guided team members with a focus on operational excellence, emphasizing the importance of key performance indicators (KPIs) in achieving business goals.
• Coordinated efforts with vendors and internal teams to expand product selection, address defects, and foster growth, ensuring a competitive and diverse product portfolio.
• Facilitated clear and concise communication with internal teams regarding product deactivations and resolutions, ensuring alignment and understanding across departments.
• Verified vendor product information through diligent cost validation and data verification, ensuring the accuracy and reliability of product listings.
• Utilized the Paragon tool for effective communication and configuration management with vendors, enhancing operational efficiency and vendor engagement.

Site Engineer

Altius Arch Design
04.2014 - 04.2016
  • Responsible for Quality by organizing work in accordance with the planning activities, In Process and Final execution
  • Checked technical designs and drawings for adherence to standards.
  • Tracking continuous improvement activities
  • Implementation of Corrective and Preventive action
  • Procurement and management of materials
  • Overall responsibility of confirmation of the stages of construction
  • Issuing work order, maintaining data for Raw Material, Developing Drawings using AutoCAD & Rivet
  • Ordered and tracked delivery of construction materials and supplies from vendors.

Education

Bachelor of Science - Civil

Anna University
Chennai, India
04.2014

Skills

  • Critical Thinking
  • Client Handling
  • Leadership
  • Problem Solving
  • Microsoft Office Suite
  • Inventory Records Maintenance

Accomplishments

  • Recognized as the highest in productivity in the month of October 2022
  • Recognized as the best performer in the month of February 2021
  • Recognized as the best employee by Selling partners for the month of May 2020

Additional Information

  • Recognized as the highest in productivity in the month of October 2022
  • Recognized as the best performer in the month of February 2021
  • Recognized as the best employee by Selling partners for the month of May 2020
  • Secured top 3 position throughout the year for providing accurate resolutions (Quality) to clients
  • Secured awards for “Reopen rate” 3 times consecutively in year 2020
  • Received “First Among Equals” award for best performance during the month of May 2017

References

  • Surya Kumar, +91-9677035654, kumasury@amazon.com
  • Mohanapriya, +91-9940504790, moganat@amazon.com

Timeline

Part-Time Stocking associate and Cashier

London Drugs
10.2023 - Current

Part-Time Customer Service Associate

Rona
03.2023 - 07.2023

Part-Time Inventory Associate

Western Inventory Service
01.2023 - 03.2023

Senior Catalog Associate

Amazon Development Centre
05.2016 - 11.2022

Site Engineer

Altius Arch Design
04.2014 - 04.2016

Bachelor of Science - Civil

Anna University
Dinakar Sekar